Dutch and English Speaking Customer Service Agent
Johannesburg, Gauteng
1840 & Company – EMEA /
Full-Time /
Remote
We are looking for a proactive and reliable remote Customer Service Representative to join our team in South Africa, who is fluent in Dutch and English to join our remote support team. In this role, you will be responsible for handling customer inquiries via phone, email, and chat, resolving issues efficiently, and providing an excellent customer experience.
Responsibilities:
- - Respond to customer inquiries in a timely and professional manner.
- - Troubleshoot and resolve product or service issues.
- - Accurately document interactions and follow up when needed.
- - Collaborate with internal teams to ensure customer satisfaction.
Requirements
- Fluency in both Dutch and English (spoken and written).
- Strong communication and problem-solving skills.
- Previous customer service experience preferred.
- Ability to work independently and manage time effectively.
- Please prepare a short video recording (about 1 minute) in both English and Dutch, introducing yourself and explaining why you believe you are a good fit for this role as this will be requested during your initial interview.
$5.50 - $6.50 an hour
About 1840 & Company
1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.
Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.
We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com. #LI-NY1
