Senior Product Manager

Remote (US or Canada) /
Product – Product Management /
Full Time Remote
Over 100,000 businesses and millions of people use 1Password to protect their most important information, and we believe those people – and the companies they work for – shouldn’t have to choose between security and productivity. We see security as a human challenge, rather than a technological one. It’s hard work, but our mission has always been to ease the tension between security and convenience and help people navigate the digital world without fear or friction. Human-centric security is part of our DNA, but human-centricity is also the backbone of our culture. We encourage big ideas and new ways of working that help us to make the online world a safer place for everyone.

We’re looking for a product manager who is excited to bring their passion and skills to help 1Password make users and customers more secure online. You are eager to apply your energy, curiosity and experience to bring together the cross-functional team to solve customer and business problems and drive product development from customer research to marketing to sales and back again. In this role you will have the opportunity to push the success of 1Password, our products and our customers to new horizons.

You must be highly motivated, eager to learn, self-driven, and passionate about the privacy and security of users and customers. Your obsession with discovering and solving the most urgent and pervasive customer problems helps you and your team to go beyond what others might view as a limit.

This is a Remote opportunity within Canada and the US.

What we're looking for:

    • 3+ years of experience owning a product or a set of features and being responsible for its ultimate success.
    • Track record of continuously shipping and improving software and driving business impact through the feature/product you owned.
    • Exceptional ownership mindset with action-bias, and a focus on figuring out and taking the next best-step to push execution forward. 
    • Strong collaboration and communication skills, with the ability to inspire and bring together different teams and stakeholders to drive forward, solve problems and remove roadblocks.
    • Obsession with customer problems driven by a perpetual curiosity. 
    • Represent the voice of the customer to drive clarity and action.
    • Experience working directly with customers and customer-facing teams to discover pervasive and important customer problems, understand and map details and context around those, fleshing out use cases and creating user stories.
    • Analytical skills – you’re metrics-driven and comfortable finding and digging into data to uncover insights.
    • Familiarity with (ideally first-hand experience) agile software development methodologies (Scrum, Kanban, etc).
    • Background and experience in the fields of user privacy, security, identity and access management are a plus.
    • Excellent presentation skills and experience training internal teams as part of bringing products to market, particularly the sales, support and customer success teams.

What you can expect:

    • Working with a passionate, highly motivated team that is invested in your success and the success of your product.
    • A supportive Products team that will help you along your journey.
    • A dynamic, highly collaborative environment. 
    • Empowerment to contribute to, and help drive, overall product strategy and the relative priority of the features you own on the roadmap
    • Plenty of exciting complex problems to solve for customers coupled with a large opportunity to make a difference in how secure they are.
    • Being a part of the team that drives the success of 1Password, our products and  business to the next level.
    • Having fun working in a fast-paced environment and being part of the team that prioritizes close collaboration over rigid processes, while continuously embracing an entrepreneurial culture.
What we offer:

We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:

Health and wellbeing
> 👶 Maternity and parental leave top up programs
> 👟 Wellness spending account
> 🏝 Generous PTO policy 
> 💖 Company-wide wellness days off scheduled throughout the year 
> 🧠 Complimentary Headspace membership
> 🩺 Comprehensive health coverage

 Growth and future 
> 📈 Employee stock option program for all full time employees 
> 💸 Retirement matching program
> 💡 Training budget, 1Password University access, and learning sessions 
> 🔑 Free 1Password account (and friends and family discount!) 

Flexibility and community
> 🤝 Paid volunteer days 
> 🌎 Employee-led DEI&B programs and ERGs
> 🏠 Fully remote environment
> 🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are being considered for a role at AgileBits, Inc. (dba 1Password, 1Password, we, us, or our), your information is stored in Lever, in accordance with Lever's Service Privacy Notice. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background.

Candidates may also optionally choose to self-identify their race/ethnicity, gender identity, sexual orientation, age, and disability. These answers will help us evaluate our diversity and belonging efforts. You do not have to answer these questions—your answers will not be linked to your name or job application, will not be visible to the hiring manager reviewing your application, and will in no way affect your job application. If you have any questions about the collection or use of this information, please contact [dpo@1password.com].

When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how we use or process your information, or if you would like to ask to access, correct, or delete your information, please contact our privacy team at [dpo@1password.com] or through 1Password Support.