Developer Relations Manager

Remote (US or Canada)
Customer Experience – CX Community /
Full Time Remote /
Remote
We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.

We are seeking a passionate and dynamic Developer Relations Manager to join our Community Engagement Team. As a Developer Relations Manager, you will play a pivotal role in expanding our developer community, fostering relationships, advocating for our platform, and driving community engagement initiatives. You will collaborate closely with internal teams to ensure developers have the resources, support, and guidance they need to succeed with 1Password within their daily workflows.

This is a remote opportunity within Canada and the US.

What we're looking for:

    • Experienced developer who is up to date with latest dev eco-systems and practices, including developer tools (e.g. GitHub Actions, Docker, Postman, VScode, etc), popular programming languages (Go, Python, Javascript, etc), and a good understanding of the challenges of getting code to production (DevOps).
    • Passion for 1Password, and a genuine interest in the security space
    • Proven experience in developer relations, developer advocacy, or a related role within the technology industry.
    • You feel energized in connecting with people, virtually and in person - the thought of leading a meetup or attending a conference and engaging with different stakeholders excites you.
    • A strong communicator, writer, and public speaker. Being successful in this role will require you to excel at both internal and external communication. You love explaining technical concepts to a diverse audience.
    • Passion about being a community and customer advocate. You understand why customer voices are so important.
    • You are ambitious and self driven - you love the idea of building on something new, and have the flexibility to adapt quickly as priorities shift.
    • Solid understanding of cross departmental functions including Marketing, Technology and Product.
    • Experience working with various online community platforms and tools.
    • You are an organized master multitasker, someone who knows how to set goals, prioritize, and maintain focus when it comes to deadlines.

What you can expect:

    • Build and maintain relationships with developers, partners, and industry leaders to drive adoption and collaboration within our Developer Community. You will act as a key champion, and bridge between our developer community and the 1Password team, maintaining both interests to drive towards strengthening our community offering.
    • Support community building efforts through content creation, speaking opportunities and the development of new partnerships within the developer space.
    • Create technical content (demos, videos, blogs, tutorials, workshops, webinars, conference presentations, CFPs, etc) to educate and empower developers to build with 1Password.
    • Represent 1Password at community and customer engagements including meetups, conferences, and other events.
    • Working with the Developer Community Manager, you will monitor our communities, like Reddit, Mastodon and Slack, to identify trends that support the creation of new content targeted to drive engagement.
    • Collect and communicate developer feedback for product improvement, collaborate with our Product and Engineering teams to advocate for developer needs. 
    • Play an important role in the coordination of launches for our product updates and improvements, collaborating with our Marketing, and Product Marketing teams.
    • Analyze developer engagement metrics on key projects, and report to stakeholders to track efficacy.
USA-based roles only: The Annual base salary for this role is between $82,000 USD and $112,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The Annual base salary for this role is between $82,000 CAD and $112,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

What we offer:

We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:

Health and wellbeing
> 👶 Maternity and parental leave top up programs
> 👟 Wellness spending account
> 🏝 Generous PTO policy 
> 💖 Company-wide wellness days off scheduled throughout the year 
> 🧠 Wellness Coach membership
> 🩺 Comprehensive health coverage

 Growth and future 
> 📈 Employee stock option program for all full time employees 
> 💸 Retirement matching program
> 💡 Training budget, 1Password University access, and learning sessions 
> 🔑 Free 1Password account (and friends and family discount!) 

Flexibility and community
> 🤝 Paid volunteer days 
> 🌎 Employee-led DEI&B programs and ERGs
> 🏠 Fully remote environment
> 🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this your Talent Partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are being considered for a role at AgileBits, Inc. (dba 1Password, 1Password, we, us, or our), your information is stored in Lever, in accordance with Lever's Service Privacy Notice. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background.

Candidates may also optionally choose to self-identify their race/ethnicity, gender identity, sexual orientation, age, and disability. These answers will help us evaluate our diversity and belonging efforts. You do not have to answer these questions—your answers will not be linked to your name or job application, will not be visible to the hiring manager reviewing your application, and will in no way affect your job application. If you have any questions about the collection or use of this information, please contact [dpo@1password.com].

When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how we use or process your information, or if you would like to ask to access, correct, or delete your information, please contact our privacy team at [dpo@1password.com] or through 1Password Support.