Manager, IT Engineering

Remote (US or Canada)
Technology – IT Operations /
Full Time Remote /
We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.

We are looking for an IT Manager to support a team of skilled IT engineers. The ideal candidate possesses a deep understanding of IT systems and processes, and is adept in growing a healthy and productive team. The ideal candidate must excel in communication, and demonstrate the ability to effectively communicate at all levels, including delivering unpopular or difficult messages with a balanced approach.

The IT Engineering team at 1Password builds and maintains secure systems and services, bridges technology gaps and empowers humans to do their best, most efficient work. The team automates away manual tasks, integrates business systems, and acts as the subject matter expert for critical IT systems. The work we do touches everyone at the company, every day.

IT Engineering is responsible for the configuration and upkeep of the company's identity and access management system (including connections to an HRIS), helping ensure employees have timely access to the tools they need. The team also manages endpoint health, securing and maintaining the company's fleet of macOS, Windows, and Linux devices.

This is a remote opportunity within Canada and the US.

What we're looking for:

    • 2 years of experience managing a team of high-performing IT engineers.
    • 8+ years of IT experience.
    • The ability to create and maintain a positive, healthy team environment in which everyone is supported, encouraged, and meaningfully challenged to do great work.
    • Capable of driving the delivery of projects and creating roadmaps for future work.
    • Effective in cross-functional communication and building strong partnerships with internal stakeholders at all levels.
    • Deep understanding of IT fundamentals - Identity management, SaaS administration, MDM, EDR, cross-platform endpoint support.
    • A focus on the end user experience, coupled with a profound respect for user privacy and information security.

What you can expect:

    • Drive alignment and be responsible for the results of the IT Engineering team in support of broader company objectives.
    • Collaborate with managers and senior individual contributors to create an engaging technical vision for IT Engineering.
    • Participate in setting strategic direction for IT at 1Password.
    • Work to scope and plan key deliverables for projects and initiatives with the team.
    • Foster cross-functional relationships with teams across the organization, including Security, HR, Finance, Cloud Platform Engineering.
    • Influence healthy and positive team morale.
    • Grow individual contributors to reach their potential.
    • Recruit and retain top tier talent in a fast growing environment.
USA-based roles only: The Annual base salary for this role is between $133,000 USD and $179,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The Annual base salary for this role is between $112,000 CAD and $152,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

What we offer:

We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:

Health and wellbeing
> 👶 Maternity and parental leave top up programs
> 👟 Wellness spending account
> 🏝 Generous PTO policy 
> 💖 Company-wide wellness days off scheduled throughout the year 
> 🧠 Wellness Coach membership
> 🩺 Comprehensive health coverage

 Growth and future 
> 📈 Employee stock option program for all full time employees 
> 💸 Retirement matching program
> 💡 Training budget, 1Password University access, and learning sessions 
> 🔑 Free 1Password account (and friends and family discount!) 

Flexibility and community
> 🤝 Paid volunteer days 
> 🌎 Employee-led DEI&B programs and ERGs
> 🏠 Fully remote environment
> 🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this your Talent Partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are being considered for a role at AgileBits, Inc. (dba 1Password, 1Password, we, us, or our), your information is stored in Lever, in accordance with Lever's Service Privacy Notice. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background.

Candidates may also optionally choose to self-identify their race/ethnicity, gender identity, sexual orientation, age, and disability. These answers will help us evaluate our diversity and belonging efforts. You do not have to answer these questions—your answers will not be linked to your name or job application, will not be visible to the hiring manager reviewing your application, and will in no way affect your job application. If you have any questions about the collection or use of this information, please contact [].

When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how we use or process your information, or if you would like to ask to access, correct, or delete your information, please contact our privacy team at [] or through 1Password Support.