Technical Support Tier II - Integration

Remote (UK)
Customer Experience – CX Technical /
Full Time Remote /
Remote

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Application Questions

  • If you responded "other" to the question above, let us know how you found this job posting
  • Current job title?
  • Which city and country are you currently located in?
  • Will you now or in the future require sponsorship for employment visa status (i.e. H-1B visa)
  • What is the beginning of your desired annual base salary range? (please format with no commas, i.e. $50000, £50000)
  • What is the end of your desired annual base salary range? (please format with no commas, i.e. $70000, £70000)
  • How many years of directly related experience do you have?
  • I understand that 1Password offers of employment are conditional on satisfactory completion of a background check.

Technical Support Tier II - Integration

  • How many years of experience do you have in Technical Support or a similar role, particularly with customer service technologies?
  • Which cloud platforms, identity platforms, and related services do you have experience with? (Select all that apply)
  • How would you rate your proficiency in technical scripting, particularly in automating workflows and working with third-party APIs? This includes using tools like cURL or Postman to extract and verify data when troubleshooting customer-reported issues.
  • Do you have experience using GitLab?
  • Are you available and willing to work weekend shifts, i.e. Tuesday to Saturday, Sunday to Thursday starting as early as 6am GMT/UTC in the UK?

Why 1Password?

  • There are a lot of great companies out there. What makes you excited to work at 1Password?

DEIB

  • Helping you bring your best self to the recruitment process means a lot to us. Other than your ethnicity, gender, and disability status (survey below), is there anything you would like to share with us, or information to help us accommodate you?

Diversity Survey for 1Password

In an effort to continuously evaluate our diversity, equity, inclusion and belonging efforts, we welcome your participation in this optional survey. Submitting this survey is completely voluntary, and will not affect your job application for this or any future roles. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. All responses are anonymous and kept separate from, and will not inform the consideration of, your application or any hiring decision.

  • How do you identify your racial or ethnic background?

    Please select all that apply.

  • Do you identify as transgender?
  • Which option best describes your gender identity?
  • Do you identify as a member of the LGBTQ2S+ (Lesbian, Gay, Bisexual, Transgender, Queer, Two-Spirit) community?
  • Do you identify as having a disability?
  • Are you a current or previously serving member in the military or armed forces? If so, what capacity?

    This includes any military service or armed forces globally.