Quality Specialist - Assurance & Control

GMT-5 Eastern US Timezone (EST) /
Business Support (NEW) – Quality Assurance /
Part Time
/ Remote
We are looking for a Quality Specialist to join our team!
The successful candidate would be responsible for the following:

Set audit checklist across departments 
Audit processes as scheduled 
Monitor audit trends and identify opportunities for improvement
Work with teams on action plans and follow through with completion
Conduct knowledge checks of processes with departments
Facilitate regular calibration sessions with departments 

This is a Part-Time position, 20 hours per week, working during Eastern (EST) business hours.


    • Collaborate with teams in creating process standards 
    • Audit processes of multiple departments for continuous improvement purposes
    • Analyze results of audit and map out key performance indicators for maintenance and improvement
    • Develop quality control measures to maintain and improve processes
    • Provide feedback to stakeholders regarding audit results
    • Consistent tracking of quality improvement
    • Implementation of action plans
    • Process documentation and mapping
    • Collaborate with multiple departments
    • Manage all audit programs


    • Continuous improvement and quality management methodologies, such as Lean Six Sigma, TQM, or other similar competencies
    • Process audit experience
    • Change management
    • Ability to understand, interpret, and communicate with data
    • Cross-functional team coordination
    • Project management - intermediate to advanced
    • Data analysis - intermediate to advanced
    • Reports creation and presentation - intermediate to advanced
    • Multi-tasking and ability to manage multiple priorities
    • Problem-solving
    • Team player
    • Attention to detail
    • Excellent written English and oral English communication skills


    • MS Excel or GoogleSheets - intermediate to advanced
    • MS Word or GoogleDocs - intermediate to advanced
    • Google Suite
    • Skype
    • ClickUp or other similar project management applications
    • Lucid Chart or any process flow diagraming application

Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.

    • What we offer:
    • Competitive rates
    • Weekly payments
    • Annual rate increase (based on performance)
    • Paid time off
    • Paid holidays
    • Various open roles are available
    • Free training and upskilling
    • Constant support and guidance from managers and mentors
    • Clear schedules and guidelines
    • A vibrant community always ready to support you
    • And more!