Client Endorsement Specialist
GMT-5 Eastern US Timezone (EST) /
Business Support (NEW) – Business Support (various tasks) /
Full Time
/ Remote
• Skill match applicants / VAs to Client needs
• Searches Active campaign | Lever and Google drive for skill match
• Reads and analyzes Job Descriptions in the CPT
• Reviews resume
• Identifies Tier of VA / applicant depending on resume review/competency assessment
• Collaborates with different departments to ensure actions are followed through
• Track all actions in various CRMs and other spreadsheets
• Makes the call out if the applicant is for further skill assessment
• Coordinates with VAs on a regular basis to ensure engagement
• Prepares VAs for the client interview
• Provides VAs feedback regarding what went well and areas for improvement
• Reviews the VA portfolio and calls out for any errors/areas for improvement
• Onboards the VAs to company policies
• Acts as a Liaison between CS team and VA candidate
• Joins VA-Client Interview calls to present VA candidates to the client
Service: Business Support
Experience Level: Junior to Senior
Schedule: Eastern Business Hours
Full-time (40 hours/week)
REQUIRED TOOLS / APPLICATIONS / SOFTWARE NEEDED TO BE KNOWLEDGEABLE IN
- Lever, Active Campaign, or similar CRM - basic to advanced
- MS Excel or GoogleSheets - moderate to advanced
- Google Suite
- Skype
- Trello or other similar project management applications
Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.
- What we offer:
- Competitive rates
- Weekly payments
- Annual rate increase (based on performance)
- Paid time off
- Paid holidays
- Various open roles available
- Free training and upskilling
- Constant support and guidance from managers and mentors
- Clear schedules and guidelines
- A vibrant community always ready to support you
- And more!
