Revenue Operations Specialist
London
People & Finance – Finance /
Full-time /
Hybrid
At 32Co, we’re on a mission to revolutionise healthcare by empowering generalist clinicians to deliver specialist care - improving the standard of care for millions of people. We are transforming the clear aligner industry, enabling generalist dentists to offer specialist orthodontic treatments with confidence. With a proven model and strong traction, we have ambitious plans to expand into other healthcare verticals - bringing the same level of innovation and accessibility to new areas of medicine.
We’re an award-winning HealthTech company tackling a multi-billion dollar problem in the healthcare industry. Backed by top-tier investors behind Revolut, City Mapper, and Depop, we’re rapidly expanding our operations across the UK and beyond. With a strong foundation and growing momentum, now is the perfect time to join us and make a meaningful impact on global healthcare.
Overview:
As we continue to expand our operations, we’re seeking a motivated Strategy & RevOps Specialist to join our dynamic team. You will own our commercial tech stack, particularly within HubSpot, and lead insights that power our sales and marketing engine. As part of a fast-growing startup, this is a broad and varied role where you’ll also support a range of ad hoc and cross-functional projects, contributing to the overall success and scalability of the business. This will be a cross-functional role where you'll report directly to the VP Finance and Operations and collaborate closely with the leadership team at 32Co.
Responsibilities:
Lead RevOps systems. Own and optimise the configuration of our RevOps tools, particularly Hubspot.
Training and Support. Support day to day queries and requests whilst also training sales and marketing teams on system usage and best practices.
Process Improvement. Lead on process improvement, new systems and automation across the sales and marketing funnel.
Strategic Analytics. Deliver regular insights and dashboards on commercial performance (e.g. pipeline, conversion, churn); track and report on key sales and marketing KPIs.
Commercial Insights. Analyse commercial data to uncover opportunities for growth or efficiency to support the VP Finance and CEO with wider business strategy.
Forecasting and Planning. Work with the VP finance to develop models to support strategic planning and decision-making.
Support Funding Rounds. Assist the VP Finance and CEO in preparing materials and analysis for funding rounds and investor requests.
Ad Hoc Projects. Take ownership of diverse business tasks and projects as needed - from evaluating new tools to helping shape team workflows - as is typical in a growing startup.
Requirements:
2–4 years in Revenue Operations or Commercial Systems, ideally in a startup or high-growth environment.
HubSpot experience is essential, including hands-on configuration, reporting, and automation.
Data-savvy. Strong analytical thinking and Excel proficiency.
Great communicator. Confident working with stakeholders across functions and levels.
Startup mindset. You thrive in ambiguity, are comfortable wearing multiple hats, and enjoy finding scrappy, pragmatic solutions.
Organised and adaptable. Able to prioritise effectively, manage multiple projects simultaneously, and respond quickly to shifting priorities.
Self-starter. You take initiative and ownership, proactively identifying areas for improvement and getting stuck in to make them better.
Seeking a hybrid role. Our office is in Hoxton, London; we work from the office on Mondays, Wednesdays, and Fridays.
What you will get in return:
💻 Opportunity to work on a health technology product solving a multi-billion dollar problem
🤝 Joining a company seed-funded by top VCs with a multicultural, ambitious, high calibre team
💰 Competitive salary based on experience with uncapped commission
🏖️ 20 days annual leave (plus bank holidays)
☕ All the team perks including stash, snacks and socials
🎂 Birthday day off, because no one should have to work on their birthday
🏡 Flexible working, split your time between home and our London office