Account Manager

New York
Sales – Account Management
Permanent Contract
Description of 360Learning
360Learning is a Collaborative Learning platform trusted by 1,200 customers worldwide including LVMH, AXA, SNCF & Criteo. Founded in 2013 by Nicolas Hernandez, Guillaume Alary-Raisonnier & Sebastien Mignot, 360Learning has raised $45 Million and currently employs 160 team members across offices in New York, London & Paris. Workforces leverage our Collaborative Learning platform to easily create, ship and improve courses together. Trainers & leadership use our advanced analytics to connect the dots between learning & impact, identifying which courses work and which ones need work. By detecting, enabling & rewarding the 5% of employees who stand out as knowledge-sharing champions, 360Learning transforms companies through collaborative learning.

Job Description
As an Account Manager  you are responsible for growing our client base in North America with a focus on the mid-market segment. You are committed to win and taking advantage of the untapped customer base that could benefit from 360Learning learning suite. You should have a proven track record of developing and executing key growth sales strategies, tactics and action plans; hitting annual targets, building relationships and understanding customer trends.

Accountabilities

    • Understand and be able to present our products inside and out to different external stakeholders.
    • Take part in the creation and drive execution of a structured strategic account program designed to educate customers about the 360Learning Suite and increase the number of deployments of 360Learning solutions.
    • Capitalize and build on existing relationships, and collaborate with internal stakeholders to develop new opportunities including extensions to the existing arrangement.
    • Establish and grow relationships with key decision-makers, and influencers within the customer base.
    • Understand and communicate the business value and ROI of products and solutions.
    • Leverage the company CRM and other tools to track the success of each program and be diligent in tracking opportunities in such systems.
    • Successfully leverage the resources within the team; take leadership to determine the strategy and methods to ensure success across the entire assigned market segment.
    • Coordinate with internal partners in Customer Success, Product and Engineering to help drive adoption, success, and growth.
    • Evangelize 360Learning vision through high-quality product demonstrations, and account-specific initiatives.
    • Forecast sales activity and revenue achievement in salesforce.com, while creating and maintaining satisfied customers.

Profile

    • Bachelor’s degree in engineering, computer science, business, marketing or equivalent work experience. MBA is a plus.
    • Extremely process-driven, you follow rigorously a well-designed sales methodology.
    •  3  years of experience in an Account Management role at a SaaS company.
    • Strategic and analytical thinker, able to blend technology vision and business strategy to deepen client relationships.
    • Ability to align technology with business objectives.
    • Strong ability to quickly understand technical concepts and explain them to audiences of varying technical expertise.
    • Ability to build relationships and influence cross-functionally.
    • Excellent verbal, written, and presentation skills.
    • Enthusiasm for our culture explained here.

What we offer

    • Unique culture
    • Competitive salary
    • Flexible hours
    • Work from home
    • Annual leave
    • Transportation benefits
    • Medical, Dental, Vision
    • Pension plan
    • Full autonomy within your scope
    • Many cool side activities with the team
    • Amazing colleagues!

    • Call with our recruiter
    • Call with one of our founders
    • Face to face interview with our General Manager in NYC
    • Case study preparation and presentation
    • Speed dating with various 360Learners
    • Reference check and Offer !
Learn more about 360Learning:
- website
- product
- culture