Sales Operations Manager

Paris, Remote /
Growth – Strategy & Operations /
Full Time
The Operations Team is in charge of designing and executing strategic growth, transformation and value creation initiatives across the business (i.e., sales, customer success, product, marketing). The team contributes to the definition of our scaling plan and helps each team exceed their targets by identifying improvement levers, benchmarking and implementing best practices.

As a Sales Operation Manager, you will be working with our Sales teams to help them boost commercial performance (hit ratio, deal size, deal cycle). You will be working closely with the CRO, VP Sales (US and EU), Director of Operations and the Sales Coaches.

Within 1 month:

    • Master our internal tools and processes
    • Become an expert on our sales processes & tools as well as of our product
    • Identify your first OKRs to help boost the sales performance

Within 3 months:

    • Conduct your first Sales Coach meeting to monitor sales performance
    • Become the main business partner for the FR Sales team
    • Deliver your first OKR with immediate revenue impact

Within 6 months:

    • Work with SFDC team to revamp the upsell booking process
    • Work with our data team to better track pricing/discount behavior
    • Own our FR sales scaling plan
    • Optimize our target/incentives model to drive revenue growth

The Skills Set

    • Top business or engineering school
    • Strong analytical skills and structured thinking
    • Self-driven
    • At least 3 years in a top management consulting firm or in the Ops team of a fast-growing SaaS scale-up 
    • Fluent English (US/UK) - French is a plus
    • Enthusiasm for our culture explained here

What We Offer

    • Compensation. Competitive salary + equity
    • Benefits/Perks. Comprehensive medical, vision and dental insurance. 401k matching after 6 months. Generous parental leave policy. Level up your skills with our very own platform. Apero with team members from around the world. 
    • Balance. We offer 20 days of annual PTO + 5 days for sick leave + holidays! We are remote-friendly and promote flexible work hours.
    • Culture. Be a part of a global team. We are powered through our culture called Convexity (ask us about it)! Make an impact in a high autonomous, low authority and highly nimble environment. 

Interview process

    • Call with our talent acquisition manager
    • Discovery meeting with the Director of Ops
    • Case study with the Sales Ops and Director of Ops
    • Culture fit with one coach of the Sales team
    • Final round with the Operations Coach
Who We Are

360Learning empowers Learning and Development teams to drive culture and growth through Collaborative Learning. Our learning platform combines collaborative tools with the power of an LMS, enabling high-growth companies to unlock learning based on collective expertise instead of top-down knowledge. 360Learning is the easiest way to onboard new employees, train customer-facing teams, and develop professional skills–all from one place.

360Learning powers the future of work at 1,200 organizations, including Toyota, Criteo, and Airbus. Founded in 2012, 360Learning has raised $41 million with 180 team members across New York, Paris, and London. You can learn more in this blog post from our CEO.

Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!