Senior Product Manager

Remote /
United States – Product /
We're looking for a Senior Product Manager to be responsible for the overall success of our clients’ software products. In particular, this includes working closely with clients to strategically advise them and build solutions in order to help them solve business problems and propel their business forward. The Senior Product Manager will work closely and partner with global delivery teams (Engineering) and the Client Services team to support pre-sales efforts; to consult with clients on business challenges; deliver best of breed products using Agile practices; and drive growth. This role will be based in either the Greater Boston Area, the Dallas-Forth Worth Metroplex, or the NYC Metropolitan Area.


We build breakthrough software products that power digital businesses. We are an innovative product development partner whose solutions drive rapid revenue, market share, and customer growth for industry leaders in Software and SaaS, Media and Publishing, Information Services, and Retail.
Our key differentiator is our Product Mindset. Our development teams focus on building for outcomes and all of our team members around the globe are trained on the Product Mindset’s core values – Minimize Time to Value, Solve For Need, and Excel at Change. Our teams apply this mindset to build digital products that are customer-facing and revenue-generating. Our business-minded approach to agile development ensures that we align to client goals from the earliest conceptual stages through market launch and beyond. 


•Work collaboratively with our clients to build an outcome-based roadmap, aligning features to those outcomes.
•Act as the cross-functional team lead of distributed design and engineering members from our delivery centers in the US, India, and Romania.
•Work with the engineering lead to manage the overall progress of a project and use of resources, including the initiation of corrective action if required.
•Lead the team to progressively execute against a short-term plan by prioritizing and planning the content and timeline for releases.
•Help the team understand the vision, mission, goals, values, and customer segment(s) as the go-to expert for the product.
•Build and manage the story-based backlog aligning it to customers’ desired business outcomes.
•Effectively make prioritization trade offs within the confines of product goals.
•Write complex stories for implementation by the team, including acceptance criteria.
•Analyze multiple stories and identifies areas of overlap, conflicting criteria, etc., and resolves the differences in the stories.
•Lead the iteration review, and builds consensus on changes/additions to subsequent iterations.
•Lead the iteration retrospective, assign action items, and tracks progress of action items from prior retrospectives.
•Communicate plans, priorities, and status to the client, team members, and internal management as appropriate.
•Maintain a high awareness of industry issues and trends, particularly in regards to accessibility, usability, and emerging technologies, with a view to incorporating these in future projects and staying ahead of the market.


•8-10 years of experience in a customer-facing Product Management position
•Expertise working with complex digital products and a variety of clients
•Well versed in User Researcher; championing users’ needs across the customer experience
•Ability to identify organizational goals and challenges, design engagements and make change in organizations

•Experienced in data analysis, the science of design; able to manage A/B tests and live products, collecting and making sense of enormous amounts of data, master of correlation and causation
•Practical knowledge and experience in Agile practices and Lean methodologies to build best-of-breed products

3Pillar Benefits, What We Offer:

•Employer funded medical plan for employees and their dependents.
•Employer funded dental plan for employees and their dependents.
•401K retirement savings plan with 100% match of the first 3% of employee contributions and 50% of the next 2%.
•Company paid disability and life insurance and the option to purchase additional coverage for yourself and family.
•Unlimited PTO Policy
•11 Company paid Holidays
•Generous Parental Leave

3Pillar is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, pregnancy, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.