Product Development Manager (Scrum Master)
Mexico
Product Delivery – Product Lifecycle Management /
Full-time /
Remote
3Pillar Global builds breakthrough software products that power digital businesses, and we are looking for a Development Manager / Scrum Master to build and lead 1 or multiple high-performing development teams that delight our clients through strong governance oversight and sustained product development excellence to ensure that we drive excellence within product delivery.
As the Development Manager / Scrum Master, you will have oversight for client satisfaction and delivery within your team(s), and build confidence with clients and product teams re: our ability to deliver exceptional products. You will align your team to achieve the client outcomes. You are accountable for governance in your teams - escalating to the Client Engagement Manager for support. You will lead a globally distributed team to deliver exceptional products that deliver business changing results, and report to the Client Engagement Manager.
Results are a must! Success in your role will be measured via a Delivery scorecard tied to account outcomes and client satisfaction, as well as revenue realization and direct margin targets. This role is expected to be 100% billable.
Together we create incredible
Key Responsibilities
- Lead the Team
- Manages the team in producing working software each iteration in accordance with the team’s commitments
- Facilitates planning sessions, team meetings, and other “rituals,” such as the daily standup, iteration planning, iteration kickoff, iteration review, and retrospectives
- Ensures that the backlog of work for the team is well-defined with respect to scope, clarity of requirements, and acceptance criteria
- Helps remove roadblocks to delivery success.
- Helps the team follow its defined process, and leads process improvement efforts
- Leads the team in evolving a product mindset, using our strengths to drive innovation in addressing our customers’ needs.
- Leads the team in developing a consultative approach when facing the customer
- Manage Delivery
- Understands the client’s business strategy and objectives as they relate to the product being developed; ensures that the client’s expectations are met or exceeded. Leads the team to develop this understanding.
- Dives in with the team, participating in requirements, analysis, design, coding, and testing activities as needed.
- Oversees the completion of stories, ensuring that the team understands what “Done” means for each story.
- Ensures that all production deliveries meet acceptance, operational, and quality criteria
- Interfaces between the team and the customer
- Communicates effectively within the team and with all stakeholders by providing high-quality visibility into planned and actual deliverables.
- Works closely with Client Services team to ensure a good resource mix for the team ensuring customer delight and at the same time enabling the team to grow within the organization
- Develops camaraderie and strong collaboration across both the 3Pillar team and the client team,
- Assists in developing strategies to take advantage of opportunities within the account and works collaboratively with the Client Partner to execute them.
Success in this role will demonstrate itself through the following attributes and skills
- Full-cycle product development expertise
- Expertise implementing Agile software development methodologies and leading teams using these for building digital products
- Experience and knowledge in creating and managing actionable backlogs
- Ability to work with product managers to assess business and market requirements and convert into actionable backlog
- A thorough understanding of how to plan, resource, and deliver projects
- Executive level written and verbal communication skills
- Demonstrated success communicating with, influencing, and setting expectations with technical and business stakeholders
- Data-minded and methodical approach to delivery accountability
- Demonstrate a positive, can-do attitude
Minimum Qualifications
- 3 years of relevant product leadership experience, with a proven track record of successfully launching products
- 3 years of Scrum Master experience and managerial experience, providing successful delivery of agile products
- 1 year of consulting experience, preferably in a professional services firm or in an internal consultancy to executive stakeholders
- Excellent English language skills, both verbal and written
Additional Experience Desired
- 2+ years of experience hiring, managing, and developing individual contributors
- Experience using quantitative and qualitative data to inform design decisions and drive change
- Occasional travel to 3Pillar sites and client locations to support ongoing team and client engagement
- Bachelor’s degree or higher in a related field, beneficial but not required
BENEFITS
- Medical Insurance benefits as per company policy.
- Life Insurance as per company policy
- 15 days of paid vacation plus additional days based on tenure
- Vacation bonus as per local law
- Sick leave and paid holidays as per local law
- Profit sharing as per local law
- Paternity and maternity leave as per as per local law
- Marriage, bereavement and graduation leaves as per company policy
- Christmas bonuses as per local law
- Work from home allowance as per company policy
- Punctuality and attendance bonuses as per company policy
- Food tickets as per company policy
- Direct deposit of payroll.
- Paid professional certifications
Li-Remote
What is it like working for 3Pillar Global?
- At 3Pillar, we offer a world of opportunity:
- Imagine a flexible work environment - whether it's the office, your home, or a blend of both. From interviews to onboarding, we embody a remote-first approach.
- You will be part of a global team, learning from top talent around the world and across cultures, speaking English everyday. Our global workforce enables our team to leverage global resources to accomplish our work in efficient and effective teams.
- We're big on your well-being - as a company, we spend a whole trimester in our annual cycle focused on wellbeing. Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging generous time off, we want all of our team members operating at their best.
- Our professional services model enables us to accelerate career growth and development opportunities - across projects, offerings, and industries.
- We are an equal opportunity employer. It goes without saying that we live by values like Intrinsic Dignity and Open Collaboration to create cutting-edge technology AND reinforce our commitment to diversity - globally and locally.
Join us and be a part of a global tech community!
Check out our Linkedin site and Careers page to learn more about what it’s like to be part of our #oneteam!
