Senior UX Designer

Costa Rica
Product Development – Product Development /
Full-time /
Remote
WE ARE 3PILLAR GLOBAL

At 3Pillar, culture is more than a buzzword. The power of culture, teamwork, and open collaboration drives our commitment to building breakthrough software solutions that power digital businesses. Our passion for software development has gained us recognition in some of the industry’s most innovative spaces, including a spot on the Inc. 5000 list ten years in a row, a three time winner of the Washington Post Top Workplaces Award, and notable features in Forbes, Fortune, and the Washington Business Journal. 

We are an innovative software development partner whose solutions drive rapid revenue, market share, customer growth and employee efficiency for industry leaders in Media and Publishing, Information Services, Banking and Financial Services, Insurance and Healthcare.
 
Our key differentiator is our Product Mindset. Our development teams focus on building for outcomes and all of our team members around the globe are trained on the Product Mindset’s core values – Minimize Time to Value, Solve For Need, and Excel at Change. Our business-minded approach to agile development ensures that we align to client goals from the earliest conceptual stages through launch and beyond. 

WHAT WE BELIEVE
At 3Pillar, our core values – Intrinsic Dignity, Outsized Impact, Open Collaboration, and Continuous Improvement – drive our commitment to providing best-in-class software development services to high-growth businesses across the globe. We’ve spent more than fifteen years building innovative software solutions. Our executive team has always held our values to the highest standard which has led to active participation on the Forbes Tech Council, a winner of the Ernst & Young Entrepreneur of the Year Award, and a spot on the Washington Business Journal’s Women Who Mean Business list. 

RESPONSIBILITIES

    • Identify target users (if not provided by client)
    • Write recruiting screener (if needed)
    • Write interview script
    • Conduct user interviews following our protocol (right tone of voice, no leading questions, correct sequence of questioning)
    • Distill and prioritize research findings (using Dovetail)
    • Communicate and explain findings to 3Pillar team and client

REQUIREMENTS

    • Interaction Design Capabilities:
    • Able to create design concepts (sketches) and wireframes (using Figma)
    • Able to define a product's navigation/flow or content structure
    • Able to take findings from user research and use them to inform the product's design
    • Able to understand user journey
    • Able to create rough page layout
    • Visual Design Capabilities:
    • Able to create pixel-perfect grid layout
    • Skilled at using typography and icons effectively
    • Excellent eye for color palette while keeping accessibility in mind
    • Skilled at creating intuitive and appealing micro-interactions
    • Experienced in create design systems Planning and executing user research (we use UserInterviews.com and Dovetail)
    • Interaction design (using Figma)

BENEFITS

    • Beach House.
    • “Aseisthmus”(“Asociación Solidarista”)
    • Charity Social Responsibility
    • Agreements with Costa Rican Universities.
    • 1 Day off (Graduation)
    • 2 Days off (Bereavement, Marriage).
    • Learning and Development CR (courses, certifications, Tech training, mentor me). Sponsored certifications.
    • Health & Wellness Program (Private Medical Insurance, Financial Talks and Soft Skills development).
    • Rewards and Recognition Program - Celebrate (recognitions per outstanding performance, anniversary, peer to peer).
    • Team Buildings

    • #LI-Remote