Staff Product Manager (Kiosk)

United States
Product Development – Product Development /
Contractor /
Remote
We are Chenoa, a 3PILLAR GLOBAL company.

We build breakthrough software products that power digital businesses. We are an innovative product development partner whose solutions drive rapid revenue, market share, and customer growth for industry leaders in Software and SaaS, Media and Publishing, Information Services, and Retail. Our key differentiator is our Product Mindset. Our development teams focus on building for outcomes and all of our team members around the globe are trained on the Product Mindset’s core values – Minimize Time to Value, Solve For Need, and Excel at Change. Our teams apply this mindset to build digital products that are customer-facing and revenue-generating. Our business-minded approach to agile development ensures that we align to client goals from the earliest conceptual stages through market launch and beyond.
In 2023, 3Pillar Global India was named as a “Great Place to Work” for the sixth year in a row based on how our employees feel about our company, collaborative culture, and work/life balance - come join our growing team.

RESPONSIBILITIES

    • Serve as the resident expert on our kiosk experience.
    • Identify opportunities for improvement through data and qualitative feedback.
    • Work collaboratively with cross-functional teams to create a product roadmap of strategic initiatives.
    • Manage the entire software product lifecycle from kick-off to post-launch monitoring.
    • Evangelize the product roadmap and report on progress to ensure accountability.
    • Define product success metrics and evaluate financial impact tradeoffs
    • Communicate product release plans, benefits, and results, to internal stakeholders

REQUIREMENTS

    • 8+ years of software product management experience with a focus on user experiences delivered via a kiosk or similar environment.
    • Experience delivering revenue-enhancing products in a B2C product
    • Ability to make tradeoffs and prioritization in a resource-constrained environment
    • Experience developing and presenting business cases for executive leadership decision
    • Track record of partnering with stakeholders in designing and executing experiments
    • Experience working in high-velocity Agile teams alongside Software Engineers, UI/UX and QA Engineers taking ownership of translating Product roadmaps to epic and details user stories is a must.
    • Proven track record of working in a "product-led” environment, taking ownership of not just delivering software features, but also achieving product outcomes
    • Deep knowledge of Agile/Scrum software development environment
    • Familiarity with tools including JIRA, Confluence, Tableau, Figma, Optimizely or similar tools required
    • Excellent communication skills – Ability to present the same product initiative to different audiences – ranging from executives to engineers, to operations staff.
    • Curiosity – To understand the What and Why of how things work today and craft a compelling vision for the future.
    • Ability to create clarity from vague inputs.
    • Analytic and Strategic – You can explain the importance of an initiative from a strategic (qualitative) lens and through business cases (quantitative)