Senior DevOps Engineer - Automation

Cluj-Napoca, Romania /
DevOps – DevOps /
/ Remote
At 8x8 Inc. [Nasdaq:EGHT] we put communications at the heart of our business and build technology that allows people to connect anytime, anywhere they are in the world, and on any device. XCaaS - the 8x8 eXperience Communications Platform - brings together Employee and Customer Experience, enabling hybrid workforces across the globe to connect, collaborate, and delight customers, while providing businesses with real-time communications analytics, intelligence and unique insights.

Learn more on our company website at www.8x8.com and follow our pages on LinkedIn, Twitter and Facebook.

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We’re looking for a Senior DevOps Engineer with good knowledge of automation to join our growing team and contribute to extending our evolving continuous delivery platform with the goal of moving changes to production faster and safer while ensuring operational best practices are supported. We sat down with Gabriel Crăciun, who leads the Cloud Infrastructure Engineering team, to learn more about his team and this role that he’s hiring for.

Q: Gabi, can you briefly walk us through what the Cloud Infrastructure team do and how your work fits into the wider ecosystem?
I would say our core responsibility as a Cloud Infrastructure team consists in designing and deploying automation solutions for 8x8 environments, but equally challenging our current infrastructure and improving it.

Q: Oh, that sounds really interesting. And how do you do that?
Well, we do that in various ways, but our main goal as a team is to make sure we use DevOps best practices to build low maintenance, secure environments. From a technical standpoint, we focus on writing tools and services to make our systems secure, scalable and efficient (we use Python, Go and other languages), and on delivering Ansible playbooks and Terraform modules for resilient architectures.

Q: I see. What about this role, can you give us an overview of what this team member will be responsible for?
This is a highly technical position, so we’re looking for someone with a strong background in automation and good knowledge of systems configuration management to take ownership of multiple Cloudflare accounts and automate configuration, manage and automate a fleet of load balancers (e.g. F5, Citrix), and implement CI/CD.

Q: And what tools do you use?
We use some of the latest tech, but to give you a flavor and be a bit more specific - on the CI/CD side we work with Kubernetes, ArgoCD, Atlantis, Jenkins and Git, while on the observability side we use tools like Prometheus and Grafana - so we’re looking for someone with technical expertise and proven, hands-on experience using such tools.

Q: Speaking of experience, what kind of skills should someone have to succeed in this role?
Someone with a background in DevOps, SRE or System Administration (ideally in a Linux environment), hands-on experience with creating automated solutions, and a good understanding of IT security and networking concepts (like DNS, LoadBalancers, VPN, Proxies, Firewalls, HTTP/S etc.) would be a perfect match. Additionally, we’d like someone who has good scripting abilities (whether using Python, Go, Bash or other scripting languages), who’s curious about everything related to automation and keeps updated with new technologies.

Q: Anything else that would make a difference and benefit someone in this role?
Well, since you’re asking - any experience with Cloud computing, containers (e.g. Docker, Kubernetes), virtualization tools (e.g. VMWare, KVM), and secret management technologies (e.g. Vault) would be the icing on the cake.

Q: Thanks Gabi. And one final question - what are you most excited about working with your team and at 8x8 in general?
We have a huge infrastructure that extends across multiple clouds and 20 data centers around the world, the technology we develop is and always will be highly relevant, and we’re in a privileged position to shape the future of business communications. As for me, personally, I enjoy seeing the positive impact my team brings every day for the organization. We design and build cohesive, robust and reliability systems for the company. It gives me immense joy to see our work put in use.
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Some perks you’ll get to enjoy if you join us:

Wellness: you can expect a flexible work schedule and 25 annual leave days. On top of that, we also get a paid day off for any public holiday that falls on a Saturday or Sunday. Group Life Insurance and Private Pension.
Health: Private Medical Insurance (including dental)
Bonus: Participation in the company’s bonus scheme – based on company performance and individual performance
ESPP: Employee Stock Purchase Plan
On top of that, you can expect meal tickets, telecom allowance, newborn allowance, Christmas and Easter allowance, as well as the possibility to pick and choose from our Flexible Benefits Platform.

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For a closer look into what life at 8x8 International and the Cluj office look like check out our Instagram page.

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