QA Engineer

Cluj-Napoca, Romania /
Engineering – Development /
/ Remote
At 8x8 Inc. [Nasdaq:EGHT] we put communications at the heart of our business and build technology that allows people to connect anytime, anywhere they are in the world, and on any device. XCaaS - the 8x8 eXperience Communications Platform - brings together Employee and Customer Experience, enabling hybrid workforces across the globe to connect, collaborate, and delight customers, while providing businesses with real-time communications analytics, intelligence and unique insights.

Learn more on our company website at www.8x8.com and follow our pages on LinkedIn, Twitter and Facebook.

8x8 International SRL, located in Cluj-Napoca, Romania, is looking to hire talented Quality Assurance Engineers to join our growing technology team. This is an exciting opportunity to become a member of the 8x8 engineering team that is involved in the entire life cycle of development. 
The Virtual Contact Center solution enables organizations to easily and cost-efficiently manage multiple, geographically dispersed agents. This powerful, easy-to-use, cloud-based solution improves customer interactions and agent productivity.
The  web application that we created is a simple and efficient solution offering not only world-class contact center capabilities, but also workforce optimization and unified communications.
You will be part of a large, highly qualified and experienced team, working in an Agile environment.

Responsibilities:

    • Take part in all application development life cycle phases, according to the agreed Test Strategy
    • Acting as liaison between development and business teams – provided visibility and clarity into business requirements to the development teams, and provided design and architecture insights to the business teams
    • Work closely with the Product Owner, Developers, and Testers in order to deliver the tasks in time and with the expected quality
    • Identify, record, document thoroughly and track bugs
    • Troubleshoot, analyze and isolate defects and report them to an issue and project tracking software
    • Investigate, reproduce and characterize defects and test failures resulted from customer feedback
    • Maintain existing test cases and extend the test coverage by adding new cases
    • Execute test cases across the functional areas of the application
    • Perform extensive functionality, integration, regression, interoperability and end-to-end system testing independently or with the team
    • Analyze and follow-up automated test execution reports and set the proper corrective actions if needed
    • Attend SCRUM ceremonies and other important meetings

Qualifications:

    • Team oriented personality, enjoying working with others 
    • Familiar with Quality Assurance terms, standards, strategies and procedures.
    • Basic knowledge about working in an Agile/Scrum development process as an Agile tester
    • Basic knowledge about Atlassian JIRA and Confluence or any other bug and project tracking software
    • Basic understanding of SDLC
    • Basic test design, test execution, test reporting skills
    • Basic knowledge of Quality Assurance terms, standards, strategies and procedures 
    • Good organizational and self-management skills
    • Outstanding communication skills (English)

Nice to have:

    • Understanding of CI/CD, familiar with Jenkins
    • Tooling experience (debugging, security, api testing, database query, kafka/jms)
    • Previous experience working in Testing, Support, or Call Center

Working at 8x8:

    • Industry leading, award winning technology and recognized on two Gartner Magic Quadrants
    • Inclusive, supportive and collaborative culture yet with a winning mentality
    • Encouragement and environment to make a difference
    • Fun – check out our Instagram posts in the UK, Romania and the US, the smiles are real
    • Deep passion for doing the best for our customers, giving them the best service and the best technology

Benefits:

    • 25 annual leave days
    • Additional vacation of 1 leave day for every 2 complete years of employment (max. up to 5 days)
    • Bank Holidays (Public Holidays) during the weekend, are observed on weekdays
    • Participation in the company’s bonus scheme – based on company performance and individual performance
    • Private Pension
    • Group Life Insurance 
    • Private Healthcare
    • Meal Tickets
    • Telecom allowance
    • Newborn allowance
    • Christmas and Easter Allowance
    • Flexible benefits platform
    • Employee engagement activities and events
    • Learning and training initiatives
    • Flexible working schedule
    • Employee Stock Purchase Plan
#LI-RR1
#LI-Hybrid

For a closer look into what life at 8x8 International and the Cluj office look like check out our Instagram page.

8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to.
For European Job Applicants our Job Applicant Privacy Notice can be found here.