Care Coach - LCSW/CM

Phoenix, AZ

Clinical Innovation /

Full-Time /

Remote

Work directly with leadership to shape and execute our customer success strategy from the ground up
Conduct health-based assessments and create care plans
Complete mental health care for up to 25-30 patients per week
Document and operationalize all interactions with patient
Provided and maintain quality clinical oversight and ongoing coaching to family caregivers
Create and conduct group care sessions
Maintain clinical systems, clinical meetings, and procedures
Build relationships by attending community events and resource fairs
Help engage in marketing to grow our patient panel
Build care education; patient quality improvements initiatives
Be the voice of the patients and share feedback with our executive team and cross functional leads (sales, product, marketing, etc.)
Work cross-functionally to support company-wide initiatives
Leverage technology to scale the impact of your time

Active Licensed Clinical Social Worker or Case Management Experience in Arizona
Master's level degree and licensure (LCSW) and National Provider Identifier (NPI); in good standing with licensure
Case Manager experience
Knowledgeable about treatment planning, plan of care, and follow up
Experience with mental health and/or substance abuse diagnosis
Comfortable with geropsychology, family therapy, and cognitive behavioral therapy
Experience working in partnership with clients to achieve goals
Ability to utilize comprehensive assessments
Strong organizational skills to develop processes and systems including excellent executional skills and attention to detail
Extreme ownership and pride in your work
Mission-driven and empathetic
Comfortable with technology, including telehealth software, video communication, and internal communication tools
Meets background/regulatory requirements
Able to work in the United States
Willing to work in different states
Proficiency in English and Spanish
Some remote work: Work from home space must have privacy for patient safety and HIPAA requirements

$34 - $38 an hour

Full-time, part-time, and hourly available; Independent contractors accepted

We will interview in two stages: Interview one will focus on social advocacy. Interview two will focus on market growth and strategic planning.