General Manager - Detroit

Detroit, MI

Site Operations /

On-site

Manage day-to-day operations of the site team, managing contracted city teams and any future Aidaly staff
Own the new caregiver onboarding experience and pipeline in the Phoenix market end-to-end through intake calls with prospective caregivers, document collection and eligibility verification, support liaising with insurance companies and medical personnel, and training coordination
Establish new and improve upon existing processes and systems, liaising with product and engineering as needed
Recommend staffing plans aligned to growth trajectories
Build relationships with families by sharing information at community events and resource fairs
Foster partnerships with local organizations to generate awareness and excitement about Aidaly
Collaborate with Central Ops and Aidaly Care staff to facilitate the Clinical and Lab training program per state requirements, including attending certain weekend training dates
Secure and maintain equipment and instructional materials essential to in-person training
Host programming, training, and support services in-market for local family caregivers
Own P/L and growth KPIs

Entrepreneurial, self-directed, resourceful, and able to succeed with minimal guidance
5+ years of experience in nursing, education, management, or related field
Strong organizational skills to develop processes and systems
Experience planning and leading community initiatives, events, and organizing people
Excellent execution skills, endless determination, and attention to detail
Extreme ownership and pride in your work
Mission-driven and empathetic
Proficiency in English and Spanish is a plus