Workplace Experience Coordinator
San Francisco, CA
People & Workplace /
Full-time /
On-site
We are looking for an enthusiastic Workplace Experience Coordinator to join our team. In this role, you will be the face of Anthropic for our guests, employees, and vendors, creating an inviting and warm environment to enable employees to do their best work. If you possess the skill to quickly rank and address conflicting demands as they arise, love welcoming visitors and creating spaces where your colleagues can focus, collaborate and do their best work, then you might be a great fit for this role!
About Anthropic
Anthropic is an AI safety and research company that’s working to build reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our customers and for society as a whole. Our interdisciplinary team has experience across ML, physics, policy, business and product.
Responsibilities:
- Creating a warm, professional and welcoming first impression for our guests, clients and employees at one of our reception desks
- Aligning with Physical Security Team to help track visitors, create badges and escort guests to their destination when required
- Coordinating with vendors (catering, maintenance, janitorial, event staff, etc.), escorting and directing contractors who are here to do one-off and recurring tasks to ensure compliance with our policies and procedures
- Helping to support our office processes such as the mailing system, office supplies, employee and company priority mail, shipping requests, and tracking delivery requests and returns
- Monitoring and responding to an internal ticketing system within Service Level Agreements, providing excellent customer service and experience to fellow employees
- Partnering closely with our Events Team to coordinate for internal events, pop-ups and special programming overseeing logistics, set up, supplies and ensuring flawless execution
- Supporting the broader workplace and facilities team on running the buildings and operating with excellence
- Supporting the team by documenting Standard Operating Procedures (SOPs), suggesting process improvements and identifying issues in current processes
You may be a good fit if you:
- Have 3-5 years of experience as an office assistant, workplace coordinator or in a hospitality environment
- Possess the passion to make people feel welcome, both internal and external parties, ensuring a lasting positive impression of Anthropic and our facilities
- Have a service and solution-based mindset/internal customer orientation, and are excited to take on essential but behind-the-scenes tasks so others can do impactful work
- Enjoy rolling up your sleeves and handling day-to-day tasks as they arise – no task is too big or too small
- Have previously worked with landlords, vendors, and/or security systems, managing relationships, procuring services and troubleshooting facilities issues as needed
Strong candidates may also:
- Possess a growth mindset with a passion for AI's potential to positively impact the world and realistic assessment of its risks and limitations
- Have knowledge of facilities-related systems, equipment, and infrastructure with the ability to supervise maintenance, repairs, and services
- Have previous experience coordinating or managing a spectrum of events, ranging from casual team happy hours to larger company holiday parties
- Be proficient in Google Suite, Envoy, Jira, Notion, Brex, and Building Engines
Annual Salary (USD)
- The expected annual salary for this position is $160k USD.
Logistics
Location-based hybrid policy: For this role specifically, we are expecting this person to be in our San Francisco office full time, 5 days a week.
Deadline to apply: None. Applications will be reviewed on a rolling basis.
US visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate; operations roles are especially difficult to support. But if we make you an offer, we will make every effort to get you into the United States, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Compensation and Benefits*
Anthropic’s compensation package consists of three elements: salary, equity, and benefits. We are committed to pay fairness and aim for these three elements collectively to be highly competitive with market rates.
Equity - On top of this position's salary (listed above), equity will be a major component of the total compensation. We aim to offer higher-than-average equity compensation for a company of our size, and communicate equity amounts at the time of offer issuance.
US Benefits - The following benefits are for our US-based employees:
- Optional equity donation matching at a 3:1 ratio, up to 50% of your equity grant.
- Comprehensive health, dental, and vision insurance for you and all your dependents.
- 401(k) plan with 4% matching.
- 22 weeks of paid parental leave.
- Unlimited PTO – most staff take between 4-6 weeks each year, sometimes more!
- Stipends for education, home office improvements, commuting, and wellness.
- Fertility benefits via Carrot.
- Daily lunches and snacks in our office.
- Relocation support for those moving to the Bay Area.
UK Benefits - The following benefits are for our UK-based employees:
- Optional equity donation matching at a 3:1 ratio, up to 50% of your equity grant.
- Private health, dental, and vision insurance for you and your dependents.
- Pension contribution (matching 4% of your salary).
- 22 weeks of paid parental leave.
- Unlimited PTO – most staff take between 4-6 weeks each year, sometimes more!
- Health cash plan.
- Life insurance and income protection.
- Daily lunches and snacks in our office.
* This compensation and benefits information is based on Anthropic’s good faith estimate for this position as of the date of publication and may be modified in the future. Employees based outside of the UK or US will receive a different benefits package. The level of pay within the range will depend on a variety of job-related factors, including where you place on our internal performance ladders, which is based on factors including past work experience, relevant education, and performance on our interviews or in a work trial.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. We do not have boundaries between engineering and research, and we expect all of our technical staff to contribute to both as needed.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation based in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
