Payment Operations Specialist

Vancouver, Canada /
Operations – Operations /
/ Remote
Launched in 2019, Binance.US is the fastest growing and most integrated digital asset marketplace in the United States, powered by matching engine and wallet technologies license from the world’s largest cryptocurrency exchange - Binance. Our mission is to provide liquidity, transparency, and efficiency to financial markets by creating products that leverage crypto to unlock the power of everything. We build bridges between traditional finance and digital markets that enable growth for all—empowering the future of finance. Binance.US is operated by BAM Trading Services.

The Fiat Operations Specialist role is responsible for managing and supporting various payment and fiat-related projects. The role requires a keen attention to detail and ability to collaborate cross-functionally to drive efficiencies, review and advise on payment exception handling and assist with the growth of new payment offerings. In this role, you will partner with myriad internal and external stakeholders to deliver operational and financial excellence across existing, evolving, and innovative new payment flows.



    • Build domain expertise across multiple lines of business, including but not limited to account onboarding, payments, crypto and risk
    • Partner with cross-functional teams and stakeholders to optimize and reduce company costs and increase revenues tied to payment/fiat initiatives
    • Develop strong understanding of the payment transaction lifecycle, from payment partners, internal systems, automated and manual processes and the associated reporting
    • Support project teams on implementation and new product launches
    • Identify, triage and assist with solutioning of payment related incidents with cross functional and external partners


    • Passionate about working in a fast-paced environment supporting high leverage growth initiatives
    • 5+ years of experience in payment/treasury/growth functions and focus areas, including managing operational and process excellence programs
    • “Crypto curious” with a keen desire to drive the web3 industry forward in service of our customers
    • Thorough knowledge of rules and regulations around ACH, Wires, Debit and Credit Cards as well as NACHA and MTLs
    • Strong knowledge of payment flows
    • Ability to work in fast paced environment with nuanced payment complexities
Binance.US is an Equal Opportunity Employer. Our mission is to give Americans access to a broad array of digital assets, and we thrive because of the diverse and inclusive team that we are building. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. 

Binance.US complies with Federal Transparency in Coverage regulations by providing this link to machine readable files related to the health plans offered to our employees. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data including negotiated service rates, and out-of-network allowed amounts between health plans and healthcare providers.
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