First Party Fraud Strategy Lead Role
Remote / Flexible
Credit – Credit & Advanced Analytics Admin /
Full Time, Exempt /
Remote
Best Egg is the leading financial confidence platform that provides flexible solutions to real-life challenges for people with limited savings. We leverage real-time customer insights and data science to connect more people with the right products for their financial needs. Our offers include a growing suite of products such as personal loans, a credit card, and flexible rent, which are complemented by a suite of financial health tools to help customers make smart financial decisions and stay on track, so they can be money confident no matter what life throws at them.
Our culture and values inspire our employees and customers to embrace Best Egg. We are committed to championing a culture of inclusiveness and diversity of thought, and we focus on providing a safe, flexible, and collaborative work environment. Our employees are encouraged to engage in creative problem solving, and we promote opportunities for growth and enrichment across the organization.
If you are inspired by inspiring others, Best Egg is the place for you.
As a key member of the Fraud Strategy team within the Credit Risk Department, you will play a
crucial role in protecting the business against fraud risks in a rapidly evolving landscape. You
will be responsible for defining fraud prevention strategies, collaborating with data science
teams on sophisticated analytical solutions, and utilizing advanced AI technologies to enhance
fraud detection and prevention
Role Success Metrics
- Significantly reduce 1st-party fraud losses (including income misrepresentation, bust-out schemes, and synthetic identities) through proactive trend analysis and the development of strategic fraud prevention rules
- Minimize customer friction while ensuring a positive customer experience alongside robust fraud protection
- Deploy advanced AI-based fraud prevention technologies
Key Responsibilities
- Conduct in-depth analysis of fraud patterns across Best Egg’s suite of products, addressing both first-party and third-party fraud
- Analyze customer applications, credit bureau data, vendor data, and documents for signs of misrepresentation (e.g., inflated income, manipulated employment, fake references, synthetic or altered identities)
- Identify patterns of bust-out fraud, first-payment default, and credit abuse through account performance reviews
- Create and manage comprehensive fraud prevention strategies across identity and bank account verification
- Lead projects involving Agentic AI technologies aimed at proactively detecting and mitigating complex emerging threats such as deepfakes and synthetic identities
- Drive the development and refinement of advanced AI-based fraud detection solutions.
- Perform deep-dive case reviews and strategic analyses, providing actionable insights to senior leadership.
- Collaborate closely with the Fraud Operations team to refine policies, procedures, and investigative methods
- Employ sophisticated analytical techniques to manage and interpret large datasets effectively
Qualifications
- Bachelor's or Master's degree in Finance, Economics, Data Science, Risk Management, or a related discipline
- Minimum of 5 years of relevant experience in fraud management, preferably within the financial services sector
- Demonstrated expertise in developing and managing advanced fraud detection models and AI-powered solutions
- Superior analytical, strategic planning, and communication skills
- Proficiency in SQL and Python
- Proven experience collaborating successfully with cross-functional teams, especially those in data science and technology.
- Ability to confidently present complex information and strategic recommendations to senior executives.
- Preferred experience with fraud prevention rule management systems, device profiling, customer verification, and document authentication technologies.
- A proactive mindset with a strong desire to positively impact the business and embrace innovative thinking.
$168,000 - $175,000 a year
In addition to semi-monthly salary payments, this position is also eligible for an annual incentive bonus based on individual and company performance. The yearly incentive bonus target is 20%
Best Egg celebrates diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we will grow.
Employee Benefits
Best Egg offers many additional benefits for our employees, including (but not limited to):
· Pre-tax and post-tax retirement savings plans with a competitive company matching
program
· Generous paid time-off plans including vacation, personal/sick time, paid short--
term and long-term disability leaves, paid parental leave, and paid company
holidays
· Multiple health care plans to choose from, including dental and vision options
· Flexible Spending Plans for Health Care, Dependent Care, and Health
Reimbursement Accounts
· Company-paid benefits such as life insurance, wellness platforms, employee
assistance programs, and Health Advocate programs
· Other great discounted benefits include identity theft protection, pet insurance,
fitness center reimbursements, and many more!
