Enterprise Relationship Manager

United States
Success /
Full Time /
Remote

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Required Questions

  • Is your primary residence located within the United States of America?
  • Do you now, or will you in the future, require sponsorship from your employer?
  • BlackCloak offers an exceptional benefits package, including paid employee insurance premiums, 401k match, and stock options on top of base salary. Considering this, what is your base salary expectation.

ERM

  • Describe your experience managing enterprise-level client relationships. How do you tailor your approach when dealing with complex organizations that have multiple stakeholders?
  • How do you ensure that client expectations are consistently met or exceeded over the long term, especially in a dynamic and fast-changing field like cybersecurity and privacy?
  • How do you ensure that senior executives in your enterprise accounts understand the strategic value of cybersecurity and privacy investments, even if they are not technically oriented?
  • As an Enterprise Relationship Manager, you may work closely with internal teams such as sales, customer support, and engineering. How do you foster cross-functional collaboration to meet the needs of your enterprise clients?