Account Manager

Colorado Springs, CO /
Sales & Marketing /
Full-time
If you are customer-focused, driven, and detailed, keep reading! Bordner Customer Service Representatives are part of our Sales and Marketing team, providing customer service and account management,  helping homeowners in the initial stages of transforming their homes!! In this role, you will lead clients by assessing their interest and getting them excited for their new remodel project. The better you are, the more you’ll earn – and the more homeowners you’ll be able to help make the home of their dreams a reality.

*Weekly bonuses!
*Monthly Commissions!
*FUN work environment- monthly contests, quarterly social events, and top-notch teammates!




This job

    • This position is a great combination of customer service and sales, this allows you to earn commissions on top of your base pay.
    • Making inbound and outbound calls to potential customers
    • Speak positively and enthusiastically about the company and its products and services to ensure that a professional and consistent brand image is provided at all times to customers.
    • Giving excellent customer service and engaging with each prospect
    • Setting appointments with with prospective customers that have inquired about our products
    • Follow scripting to ensure that all call expectations are met
    • Participate in meetings, ongoing training sessions and weekly coaching

What we look for in a Customer Care Representative:

    • Outgoing, with strong interpersonal skills
    • Dynamic, driven, and competitive
    • Ability to multi-task and quickly adapt to change
    • An active listener with the ability to stay calm under pressure
    • Commitment to personal and professional standards of excellence
    • Experience in call center customer service setting and upselling preferred
    • Excellent communication skills and commitment to being the best in customer service
    • Strong working knowledge of computers and managing multiple applications
    • Strong phone, typing and data entry skills
    • High School Diploma or GED required

We offer

    • $15.50+ (based on experience)
    • High bonus potential of 10k-30k 
    • Generous PTO
    • Paid Holidays
    • Leadership Development Program
    • Eligible for Bordner's suite of benefits, medical/dental/vision.

Our Values

    • DRIVEN - Fired-up with enthusiasm, takes ownership of results, commits to doing the right thing.
    • FOCUSED - Detailed and knowledgeable, always pursues improvement.
    • DEDICATED - Gets The Right Stuff Done. Excels at customer service. Elevates people, our industry and our community.
    • TEAM - Is positive, direct and kind. Seeks ways to respect others and remain grateful.
Bordner Home Solutions was voted "Best Places to Work, 2021." Join our team- we can't wait to meet you!