Technical Account Manager
Herzliya, Israel
Customer Success /
Full Time /
On-site
CYE is looking for a Technical Account Manager to work closely with our customers, build and nurture relationships with customers and support them in the improvement process of their cybersecurity maturity.
Responsibilities
- Provide ongoing support for customers in the cybersecurity maturity improvement process
- Build and maintain strong customer relationships. Acting as the main point of contact and the customer’s trusted advisor
- Develop and manage a detailed project schedule and work plan, from kick-off to execution
- Make sure all deliverables arrive on time and with the best quality
- Manage customer expectations and customer satisfaction
- Communicate progress to both internal and external stakeholders
- Take initiatives in identifying growth opportunities
- Collaborate with our team to achieve sustainable growth
Qualifications
- 2 years of experience working in different cybersecurity domains (application security, IT security, network security, risk management)
- A proven track record of Technical Account Management or other relevant experience (project manager, account manager, customer success, etc.)
- Fast learner, able to work independently and in a team
- A well organized, detailed oriented and analytical thinker
- Able to work well under pressure
- Excellent verbal & written communication skills in Hebrew and English; more languages – an advantage
- Relevant Academic degree – an advantage
About us
CYE’s SaaS platform and experts enable security leaders to execute optimized security programs with significant business impact. CYE serves large companies in multiple industries around the world. With offices in Israel, New York, and London, CYE is funded by EQT Private Equity and 83North.
