Senior Product Manager
New York, NY /
Caper builds smart shopping carts powered by deep learning and computer vision to enable a seamless grab-and-go retail experience. We differ from other emerging cashierless technologies like Amazon Go because we are the scalable solution. Caper’s autonomous checkout technology is plug and play, meaning it requires no in-store renovation, no operational overhaul, no heavy computations or endless image labeling. Any retailer can buy the carts and their entire store is upgraded with cashierless capabilities. Caper costs less than 1% of Amazon Go's infrastructure. We are already live in-stores and our customers love us!
Caper is the fastest-growing company in retail automation technology and is backed by Lux Capital, First Round Capital, Y Combinator along with top executives from Google, Walmart, Instacart, Plated, and Albertsons with over $13M in funding to date. While e-commerce accounts for 8% of total retail spending, Caper is innovating the other 92% of the untapped offline retail potential.
As a part of the Caper team, you’ll be a part of a culture that cares about its people and the future we’re shaping together. At Caper, we may all come from different backgrounds, but we all share one common vision - to fundamentally disrupt the retail industry.
We empower our product teams to solve hard problems - customer problems and business problems - in ways that our customers love, yet work for our business. Our product teams are cross-functional and durable, generally composed of a product manager, a product designer, and several engineers.
We staff our product teams with the skills necessary to come up with effective solutions that are valuable (our customers choose to buy or use), viable (the solution works within the many constraints of the business), usable (the user can figure out how to use) and feasible(our engineers have the skills and technology to implement).
This means that the product manager must contribute to their product team a solid knowledge of the various constraints of the business - constraints from marketing, sales, service, finance, legal, and privacy are typical examples. The product manager must also contribute to the product team a deep knowledge of our users and customers, and the data about how our customers engage with our products. Finally, the product manager is expected to track industry trends and the competitive landscape as they pertain to their product.
We look for product managers that understand that consistent innovation is the result of each member of the product team contributing their passion and their ideas. The product manager must collaborate closely with their product designer and engineers to discover effective solutions, and then work together to deliver those solutions to market.
While we empower our product teams to figure out the best solutions to the problems that need to be solved, we also hold those teams accountable to the results. Shipping is necessary, but not sufficient. We look for product managers that are not afraid of signing up for results, even when this means they have to work through others to achieve the necessary results.
You will need to be able to influence your teammates, as well as colleagues, stakeholders, and key executives, through your use of data and logic.
- Utilize superb communication & collaborative tactics to lead a product development team through product iterations.
- Regularly monitor Key metrics and conduct analysis to help inform product backlog.
- Prioritize and maintain a healthy backlog, keeping the team aware of upcoming initiatives.
- Maintain alignment across partner-facing teams by regularly sharing product updates and collaborating around unmet partner needs.
- Clearly document requirements, one-pagers, release notes and other artifacts related to your product.
- Publish company-wide updates consisting of product performance metrics, team performance and product roadmap.
- Bachelor's degree or equivalent practical experience.
- 4+ years working on technology-powered products as either a product manager, product designer, or engineer.
- Demonstrated understanding of the techniques and methods of modern product discovery and product delivery.
- Strategic and analytical. You can turn new, vague ideas into implementable projects and identify new opportunities that move the needle. You use qualitative and quantitative insights to clarify decisions wherever possible.
- Demonstrated ability to learn multiple functional areas of business - engineering, design, finance, sales, or marketing.
- Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative.
- Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship.
- Competitive salary with equity
- Attractive Health, Vision & Dental Plans
- Flexible hybrid work model
- Short Term Disability Plan
- Unlimited snacks
- Unlimited PTO