Warehouse Manager
Albany, NY
515 Global Delivery – Supply Chain & Infrastructure /
Full Time - Regular /
On-site
What We Do
Care Access is a unique, multi-specialty network of research sites that operates as one connected team of physician investigators, nurse coordinators, and operations managers.
Who We Are
We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.
Position Overview
The Logistics Manager for Delivery and Supply Chain plays a pivotal role in overseeing the logistical aspects of the organization's operations. This includes spearheading various operational activities; leading cross-functional teams, transportation of fleet and equipment, managing of site set up and decommission, ensuring operational excellence, and managing a team of logistics professionals. The primary focus is on ensuring safety, optimizing efficiency, maintaining compliance, and driving success in the mission of research and delivery.
What You'll Be Working On (Duties include but are not limited to):
- Warehouse Operations Leadership:
- Oversee all warehouse operations, including inventory tracking, equipment maintenance, labeling, receiving, and order processing.
- Ensure the accuracy and integrity of inventory and shipping data within the Warehouse Management System (WMS).
- Maintain high operational standards in alignment with regulatory and internal compliance frameworks.
- Equipment Readiness & Distribution:
- Oversee incoming/outgoing shipments, verify accuracy of goods received (specs, size, quantity), and ensure proper labeling, dating, and stocking.
- Coordinate equipment staging and transportation to ensure readiness for clinical trial events and deployments.
- Support logistics for mobile infrastructure assets and time-sensitive trial preparation.
- Team Management & Development:
- Supervise, coach, and train warehouse team members across functions including shipping, receiving, and inventory.
- Promote a safe, collaborative, and high-performance warehouse culture.
- Operational Efficiency & Continuous Improvement:
- Implement process enhancements to streamline workflows and reduce turnaround times.
- Drive adoption of warehouse best practices and participate in cross-functional improvement projects.
- Ensure audit readiness and maintain documentation for all warehouse-related activities.
- Other Responsibilities:
- Ensure warehouse is event-ready for clinical deployments with flexible scheduling (including nights/weekends).
- Collaborate with procurement and logistics teams for equipment sourcing and distribution alignment.
Scope of Role:
- Autonomy of Role: Work is performed under limited supervision
- Direct Reports: Yes
- Number of Direct Reports (if applicable): 2-5
- Role(s) Managing: Warehouse Team Leader, Warehouse Specialists
Physical Requirements:
- This role requires the ability to work on-site in a warehouse environment and operate various types of equipment. Must be able to lift 40+ pounds regularly and be mobile throughout a facility. Computer use and system data entry are also frequent.
- Walking 20%
- Standing 25%
- Sitting 30%
- Lifting (up to 25 lbs, over 25 lbs, overhead) 20%
- Driving 5%
Travel Requirements:
- This is a Site-based role with onsite warehouse responsibilities and travel requirements up to 10% for events or facility coordination.
- Type of travel required: National
What You Bring (Knowledge, Skills, and Abilities):
- 3+ years of warehouse operations and supply chain/logistics experience, preferably in clinical or regulated industries.
- 2+ years in a supervisory or managerial capacity with demonstrated team leadership.
- Strong operational decision-making and crisis management capabilities in time-sensitive environments.
- Deep familiarity with warehouse and inventory systems such as NetSuite or equivalent WMS tools.
- Working knowledge of Microsoft Office Suite, timekeeping systems, and warehouse equipment.
- Ability to lead with integrity, maintain confidentiality, and foster a positive workplace culture.
- Six Sigma or other lean/process improvement certifications preferred
Certifications, Education, and Experience:
- Bachelor’s degree in supply chain, Business, Operations, or related field required (relevant work experience may be considered in lieu).
- Proficiency in NetSuite, Oracle, or other ERP systems preferred.
- Experience supporting mobile infrastructure or field-based operations is a plus.
- Valid Driver’s License in Good Standing – Required to operate and transport Care Access fleet vehicles as part of equipment and supply distribution responsibilities.
Benefits (US Full-Time Employees Only)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success.
At Care Access, every day, we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the
physicians and caring for patients.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
