E-commerce Fulfillment Assistant
Brooklyn, New York
E-Commerce – Warehouse /
Full Time /
On-site
Catbird is looking for a full-time Fulfillment Assistant to join our our Warehouse Fulfillment team. Must be able to work during operating hours of 8:30am to 5:30pm, Monday through Friday. Some weekends during the holiday season will be required. Hourly rate is $21/hr.
About Catbird
In over 21 years in business, Catbird has become an icon, the ultimate destination for gifts and jewelry. Founded in Brooklyn, NY, Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection of designers, including our in-house line of jewelry. Our Catbird line is made in our Brooklyn studio and with a few trusted partners, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing – what our neighborhood was famous for. Catbird is a proud member of the CFDA, certified Made in New York, and No Dirty Gold.
The key to our success is remaining true to our values:
-We believe in being an anti-racist organization and actively championing diversity, inclusion, and equity
-We believe in making and selling things people will want to keep forever and will bring continuous joy.
-We believe in doing everything we can ourselves.
-We believe in always thinking of the long game and not focusing on a quick profit.
-We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow.
-We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty.
Key Responsibilities
- Pick, pack, and ship e-commerce and retail orders using a handheld device
- Clear and concise communication, both written and verbal
- Ability to manage time effectively and prioritize time sensitive tasks
- Ability to work independently and within a team environment
- Assembly and prep work (build boxes, label and package product, kit gifts)
- Maintain KPIs while ensuring fulfillment accuracy
- Be willing and able to train seasonal employees during the holiday season
- Assist in physical inventory and cycle counts
- Keep a clean and organized work station; replenish stock supplies as needed
- Develop familiarity and knowledge of the company's product line, and quality standards
- Ability to recognize order and item issues (including count and quality variances) and report it to leadership team
- Adhere to our time and attendance policy
- Assist with any ad-hoc tasks as assigned by leadership team
Our Ideal Candidate
- Great at (and enjoy!) making a pretty package quickly
- Detail-oriented, with the ability and patience to work with small + delicate items
- Ability to communicate professionally and effectively with others, while fostering a warm team environment
- Ability to stand for long periods of time, up to 6 hours a day
- Warehouse experience and/or jewelry knowledge is a plus!
- Must be available for early shifts at BNY; start times vary- as early as 8:30 a.m. and as early as 7:30 a.m. during holiday season
- MUST be available from Thanksgiving through Christmas (Please do not apply if you know you will be away during that time)
Perks & Benefits
- Healthcare eligibility following 30 days of hire with 75% of the medical premium covered by Catbird. And 25% of the premium is covered for children. We also offer dental and vision.
- 15 vacation days and 7 sick days, plus an extra day off during the month of your birthday
- 401(k) with profit sharing and safe harbor contribution eligibility after one year of employment. We invest through a portfolio focused on socially responsible funds.
- Professional Development Stipend: an allotment of $200/year, plus other workshops and talks throughout the year
- Parental Leave: 12 weeks are 100% paid.
- The Catbird Giving Fund: We vote as a company on what organizations to support. A portion of all sales, year round, are donated to nonprofits aligned with our core beliefs of equality and helping others.
- A generous employee discount
- Pre-taxed MetroCards to save money on getting to work!
- Discounted Citi Bike Annual Membership
- Team bonding events & company wide celebrations
- A warm, casual work environment where people can really be themselves
Compensation: $21/hr plus benefits
