Field Technician

San Francisco
Deployments and Customer Operations – Customer Support + Field Operations /
Full Time /
On-site
Chef Robotics is on a mission to accelerate the advent of intelligent machines in the physical world. As the rise of LLMs like ChatGPT has shown, AI has the potential to drive immense change. However, we believe AI’s biggest impact will be in the physical world, given industries like manufacturing, food, and transportation represent 90% of global GDP. We're starting with food, with a goal to put an intelligent robot in every commercial kitchen in the world. We have signed multiple multi-year contracts with various large food companies and we are growing fast. We're backed by investors like Kleiner Perkins, Construct, Bloomberg BETA and Promus Ventures. We have a great team, where you will be surrounded by talented engineers and tech leaders from companies like Cruise, Zoox, Google, Verb Surgical, Tesla, Nuro, Vicarious, Amazon Robotics, Strateos, Built Robotics, Facebook, Plenty, Yelp, and Microsoft.

Responsibilities

    • Assist Chef teams and customers with technical questions and issues over phone, email, and on-site at customer locations.
    • Work with Chef teams to align, fit, and assemble component parts using a variety of tools; help complete installs, modifications, and minor repairs to hardware and software systems.
    • Manage and oversee product and part ordering, and assist with maintaining inventories of supplies.
    • Serve as on-call support providing assistance when need; including evenings, weekends, and holidays.
    • Collaborate with cross-functional teams to report and remediate problems.
    • Perform preventative and correct measures and maintenance on Chef Systems.

Requirements

    • AS or BS in an engineering or technical field or equivalent experience.
    • 3+ years of technician-related/electro-mechanical assembly experience.
    • Access to a personal vehicle to travel to customer locations and valid driver's license (at least 2 days per week. Mileage will be reimbursed).
    • Experience setting up and performing IT/networking along with sensor deployments.
    • Able to occasionally travel off-hours to customer sites.
    • Able to work independently and with minimal supervision.
    • Experience with early start-ups and/or robotic applications.
    • Willing to lift and carry up to 30 lbs and work in temperature-controlled (refrigerated) environments.
    • A self-starter who has initiative, time management skills, and organizational and interpersonal skills.
$30 - $50 an hour
Range posted is hourly, but the role will come with full benefits, including overtime pay, medical/dental/vision insurance, commuter benefits, flexible PTO, catered lunch, and 401(k) matching.


Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, sex, gender identity and expression, sexual orientation, national origin, ancestry, citizen status, uniform service member and veteran status, marital status, age, pregnancy status, protected medical condition, genetic information, disability, or any other protected status.

Multiple studies have found that a higher percentage of women and BIPOC candidates won't apply if they don't meet every listed qualification. Chef values candidates of all backgrounds. If you find yourself excited by our mission but you don't check every box in the description, we encourage you to apply anyway!