Account Manager

Los Angeles
Marketplace /
On-site
Company And Culture

Created in 2002 by Marc Eckō, Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories, including streetwear and style, music, sneakers, and sports. Complex is a juggernaut in the content and culture space, delivering unprecedented global reach.

Complex is the world’s definitive cultural commerce, content, and experiential platform. We have created an all-new operating system built for the next generation, seamlessly integrating discovery, inspiration, community, and shopping. The company represents an expansion of the original vision with a deep understanding of convergence culture and its impact on contemporary society.

Whether through video, long-form editorial, or social content, Complex tells stories that engage dynamic conversation with our communities. Our internet-breaking cover stories document the heroes of culture and take them to the next level through product collaboration and shoppability.

Complex has become experts in creating immersive environments at our IRL experiences and cultural events. ComplexCon is our flagship festival bringing together the world’s most influential brands and artists for an unforgettable weekend of style, sneakers, art, design, food, music, inspiration and more. 

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Join us to help redefine the way people shop, while building a global marketplace that moves at the speed of culture. Complex is committed to building a high performing team that is passionate about what they do and the communities we serve.

Everyone at Complex truly believes in the company and its mission; it’s a requirement for working here. There is synergy within the teams that make Complex what it is, a well-oiled machine. Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction.

Why We're Hiring

An Account Manager who will develop and manage a robust pipeline of first-to-market, exclusive products and daily products including to streetwear and pop culture.The Marketplace Sales Account manger is responsible for identifying, recruiting, and onboarding new brands to the company’s online marketplace. This role involves developing and executing strategies to attract high-quality sellers, presenting the benefits of the marketplace, and ensuring a seamless onboarding process. The ideal candidate will have strong sales skills, an understanding of e-commerce, and the ability to build and maintain relationships with sellers.


This person will utilize established relationships with brands in order to introduce them to the Complex marketplace business model, build partnership strategy and external trust. This person will be the primary point of contact for potential new supply partners and work cross functionally

What You'll Do

    • Use established relationships to provide support in the building and growth of Complex marketplace in the fashion & streetwear e-commerce.
    • Present the benefits and value proposition of the marketplace to prospective brands
    •  Identify new marketplace brand opportunities and assess their potential for the business and build on existing business to develop a robust pipeline
    • Manage Sales Targets and achieve sales goals- monthly, quarterly, annually.
    • Providing dedicated support and recommendations to improve Sellers performance
    • Conduct market research to identify new business opportunities
    • Sell into complex experiences ex: complexcon.
    • Collaborate with cross-functional teams to address and resolve seller account-related issues.
    • Liaise with other departments to address seller needs and improve overall marketplace experience.

Skills & Proficiencies

    • Marketplace
    • Sales
    • Purchasing
    • Logistics
    • Licensing
    • E-Commerce
    • G Suite
    • Keynote
    • Partner Relations
    • Trend Analysis
    • Retail

What We Offer

    • Best in class health, dental, and vision insurance
    • Healthcare FSA 
    • Dependent Care FSA 
    • Commuter Benefits FSA 
    • Short-term/long-term disability and life insurance
    • Paid Parental leave
    • 401k with 4% match
    • Pet Insurance
    • Legal and Identity Theft Plans
    • Vacation time and sick days
$80,000 - $100,000 a year
The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Complex Total Rewards offerings for employees.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
 
Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.