Senior Director, Revenue Operations (RevOps)
New York
Brand Partnerships /
Full-time /
On-site
Company And Culture
Created in 2002 by Marc Eckō, Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories, including streetwear and style, music, sneakers, and sports. Complex is a juggernaut in the content and culture space, delivering unprecedented global reach.
Complex is the world’s definitive cultural commerce, content, and experiential platform. We have created an all-new operating system built for the next generation, seamlessly integrating discovery, inspiration, community, and shopping. The company represents an expansion of the original vision with a deep understanding of convergence culture and its impact on contemporary society.
Whether through video, long-form editorial, or social content, Complex tells stories that engage dynamic conversation with our communities. Our internet-breaking cover stories document the heroes of culture and take them to the next level through product collaboration and shoppability.
Complex has become experts in creating immersive environments at our IRL experiences and cultural events. ComplexCon is our flagship festival bringing together the world’s most influential brands and artists for an unforgettable weekend of style, sneakers, art, design, food, music, inspiration and more.
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Join us to help redefine the way people shop, while building a global marketplace that moves at the speed of culture. Complex is committed to building a high performing team that is passionate about what they do and the communities we serve.
Everyone at Complex truly believes in the company and its mission; it’s a requirement for working here. There is synergy within the teams that make Complex what it is, a well-oiled machine. Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction.
Overview
As the Senior Director of Revenue Operations (RevOps), you will play a crucial role in driving revenue growth and optimizing monetization strategies across our digital properties. You will oversee the integration of sales, marketing, and ad operations to streamline processes and maximize revenue generation. The ideal candidate will possess a deep understanding of digital advertising ecosystems, experience with Google Ad Manager, CRM/OMS management (specifically Boostr), programmatic monetization, and proficiency in revenue analytics.
Key Responsibilities
- Revenue Strategy Development: Collaborate with executive leadership to develop and execute revenue optimization strategies aligned with company goals and market trends.
- Ad Operations Management: Oversee the implementation and optimization of ad campaigns using Google Ad Manager, ensuring efficient delivery and maximizing revenue potential.
- CRM/OMS Management: Manage and optimize the use of Boostr CRM/OMS platform to streamline sales processes, improve client relationships, and drive revenue growth.
- Programmatic Monetization: Lead programmatic monetization efforts, including header bidding, private marketplaces, and direct programmatic deals, to maximize yield and fill rates.
- Ad Tech Landscape Awareness: Stay informed about the latest developments and trends in the programmatic and ad tech landscape, leveraging this knowledge to innovate revenue strategies.
- YouTube Monetization: Develop and execute strategies to maximize revenue from YouTube channels, including ad placements, sponsorships, and partnerships.
- Revenue Analytics: Utilize revenue analytics tools and platforms to analyze performance metrics, identify revenue opportunities, and optimize monetization strategies.
- Paid Social Management: Collaborate with marketing teams to develop and execute paid social advertising campaigns aimed at driving audience engagement and revenue growth.
- Media Planning: Work closely with content and marketing teams to develop integrated media plans that align with advertiser objectives and maximize revenue potential.
- Team Leadership: Build and lead a high-performing revenue operations team, providing guidance, mentorship, and support to achieve departmental goals.
Qualifications
- Bachelor's degree in Business Administration, Marketing, Advertising, or related field. Minimum 8 years of experience in digital advertising and revenue operations, with at least 3 years in a leadership role.
- In-depth knowledge of Google Ad Manager, Boostr CRM/OMS, programmatic monetization, digital ad sales and the broader ad tech ecosystem.
- Strong analytical skills with the ability to interpret complex data and drive actionable insights.
- Experience with YouTube monetization strategies and best practices.
- Proficiency in revenue analytics tools such as Google Analytics or similar platforms.
- Excellent communication, negotiation, and leadership skills.
- Proven track record of driving revenue growth and optimizing operational efficiency in a digital publishing or media environment.
What We Offer
- Best in class health, dental, and vision insurance
- Healthcare FSA
- Dependent Care FSA
- Commuter Benefits FSA
- Short-term/long-term disability and life insurance
- Paid Parental leave
- 401k with 4% match
- Pet Insurance
- Legal and Identity Theft Plans
- Vacation time and sick days
$165,000 - $185,000 a year
The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Complex Total Rewards offerings for employees.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
