Campaign Manager
New York
Brand Partnerships /
Full-time /
On-site
Company And Culture
Created in 2002 by Marc Eckō, Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories, including streetwear and style, music, sneakers, and sports. Complex is a juggernaut in the content and culture space, delivering unprecedented global reach.
Complex is the world’s definitive cultural commerce, content, and experiential platform. We have created an all-new operating system built for the next generation, seamlessly integrating discovery, inspiration, community, and shopping. The company represents an expansion of the original vision with a deep understanding of convergence culture and its impact on contemporary society.
Whether through video, long-form editorial, or social content, Complex tells stories that engage dynamic conversation with our communities. Our internet-breaking cover stories document the heroes of culture and take them to the next level through product collaboration and shoppability.
Complex has become experts in creating immersive environments at our IRL experiences and cultural events. ComplexCon is our flagship festival bringing together the world’s most influential brands and artists for an unforgettable weekend of style, sneakers, art, design, food, music, inspiration and more.
Join us to help redefine the way people shop, while building a global marketplace that moves at the speed of culture. Complex is committed to building a high performing team that is passionate about what they do and the communities we serve.
Everyone at Complex truly believes in the company and its mission; it’s a requirement for working here. There is synergy within the teams that make Complex what it is, a well-oiled machine. Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction.
About the Role
We are seeking a Campaign Manager to join our Revenue Operations team. This role is fully on-site in our New York office and will be responsible for the setup, launch, monitoring, and optimization of digital advertising campaigns across desktop, mobile, video, and CTV. The ideal candidate is detail-oriented, client-focused, and comfortable working in a fast-paced environment with multiple stakeholders.
What You'll Do
- Support the setup and launch of digital advertising campaigns across multiple platforms, including desktop, mobile, video, and CTV
- Ensure accurate implementation of campaign elements such as ad creatives, targeting parameters, and tracking tags
- Monitor campaign performance metrics daily to identify trends, anomalies, and areas for optimization
- Partner with team members to implement optimization strategies to improve performance and meet client goals
- Create wrap reports detailing campaign performance metrics such as impressions, clicks, and engagement
- Conduct data analysis to identify insights and make data-driven recommendations
- Provide campaign updates and address client inquiries when needed
- Collaborate with Sales and Account Management teams to ensure client satisfaction and retention
- Support ad operations tasks, including billing, trafficking, troubleshooting technical issues, and resolving discrepancies
- Help maintain documentation and standard operating procedures related to campaign management
Who You Are
- Well-organized with strong attention to detail
- Proactive in problem-solving and eager to find solutions quickly
- Able to thrive in an energetic, fast-paced, high-growth environment
- Entrepreneurial mindset with a focus on continuous improvement and collaboration
- Bachelor’s degree in Marketing, Advertising, Business, or related field
- 4+ years of experience in digital media, campaign management, or ad operations
- Experience interpreting data and applying insights to improve campaign performance
- Experience managing complex projects and working across multiple teams
- Comfortable in client-facing situations
- Experience with Google Ad Manager (GAM)
- Experience troubleshooting 3rd-party tags (DCM, Innovid, Flashtalking)
- Ability to adapt to diverse ways of working and handle competing priorities
What We Offer
- Best in class health, dental, and vision insurance
- Healthcare FSA
- Dependent Care FSA
- Commuter Benefits FSA
- Short-term/long-term disability and life insurance
- Paid Parental leave
- 401k with 4% match
- Pet Insurance
- Legal and Identity Theft Plans
- Vacation time and sick days
$80,000 - $95,000 a year
The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to experience and performance. The range listed is just one component of Complex's Total Rewards offerings for employees.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Candidates must be legally authorized to work in the U.S. without the need for visa sponsorship.
