Customer Support (live chat)

Ivano Frankivsk
CyberCare – Customer Success /
Remote

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CSM - Ukraine

  • Where did you hear about CyberCare?
  • When are you willing to start a new job?
  • Are you looking for a full-time position (40 hours/week)?
  • Would you be able to attend our 7 working days onboarding training from 9 am to 6 pm? (remote)
  • Are you open to work three rotating shifts (6:30–15:00, 9:00–17:30, and 13:30–22:00)?
  • Would you be able to work on a rolling schedule (including weekends)?
  • Would the stated salary match your expectations (fixed salary of $625/month plus performance bonus up to $250 month)?
  • How do you evaluate your English language knowledge (speaking and writing)? How do you evaluate your English language knowledge (speaking and writing)?
  • Please note that your answers will be used to determine whether we will consider your application further.

Ukraine remote

  • Is it relatively calm with the shelling right now (if you live in a frontline region)?
  • How often is the power turned off?
  • Can you complete an 8-hour shift in case of a power outage?
  • Does your internet work during a blackout?
  • Do you have an EcoFlow or a generator at home? Maybe a powerbank or something like that?