Platform Support Engineer

Hyderabad /
Engineering – Core /
Full Time
About Us

A Deloitte Fast 50 fintech and most recently listed by the Financial Times as one of the top 10 fastest growing fintechs in Europe, Divido’s whitelabel platform connects lenders, merchants and partners at the point of sale; transforming retail finance with proven technology and industry expertise to create a flexible way to control and configure payments, now.
 
With award-winning technology, Divido has set a new global standard for retail finance. Its whitelabel, multi-geo, omnichannel platform sweeps aside complexity and gets our clients to market, fast, placing the power of point-of-sale finance in their hands.


About the Role

The Platform Support team looks after our entire suite of applications and services. Our mission is to provide a stable, secure platform both to clients and to other teams within Divido. As an Engineer in the Platform Support team, you’ll have a varied and challenging workload. On any given day, you could be: Owning the diagnosis and resolution to a client issue. Refactoring existing code to improve efficiency, performance or solve a specific use case. Writing documentation for our services. Improving our test suites. Reviewing pull requests submitted by colleagues and providing detailed, actionable feedback.

We place a lot of trust in our engineers, giving them a high degree of autonomy in managing their own workloads.
You’ll need to be comfortable with tracing through multiple levels of our software stack to identify reported issues and find the exact right place to put a fix. Having an investigative mindset and a high degree of persistence will be critical to your success in this role.

Further possessing an understanding of design patterns and software architecture will be an advantage. The ability to write clear descriptions of technical issues in a way that non-technical people can understand will set you apart from other candidates.  You’ll also need to be comfortable working across the entire stack, or to be willing to learn.  We deploy our applications to Kubernetes clusters running inside AWS. Familiarity with either or both of those is an advantage, but we can teach you what you need to know.

Requirements

    • Familiarity with at least one of our primary languages: PHP, Go, JavaScript/TypeScript
    • A minimum of 18 months experience in software development
    • Familiarity working in an agile environment
    • Experience working with RESTful APIs
    • Attention to detail
    • A collaborative attitude and a sense of empathy
    • Strong command of written English
    • A willingness to learn new skills