Member Care Champion
Mankato, MN
Operations /
Part-time /
Remote
About Enara
Enara is a world renowned obesity and medical weight loss start-up, based in Silicon Valley, pioneering the use of data, digital, and clinical treatments to provide personalized plans with measurable results. Enara was founded by people from Stanford, UCSF, Kaiser, ClassPass & Evernote. Our mission is to develop the first ever platform to scale obesity treatment. Our platform allows for the latest breakthroughs in nutrition, exercise, and obesity science to be optimized and delivered in a series of personalized and programmable experiences. Our solutions are disseminated through unified products and services we deploy for the healthcare ecosystem; with a current focus on small to medium sized medical groups and clinics. Our platform has served over 14,000 members and delivers world leading 16%+ weight loss sustained over 3 years. We deliver life changing care to members and we are redesigning the clinic-patient . We are backed by Offline.VC, Charge.VC, VSC, Continuum Ventures, as well as many prominent angels in Silicon Valley.
Team Values
1. Empathy (First) - Every patient’s journey is unique, and we approach each with compassion and understanding, always treating patients with dignity.
2. Empowerment (Through Partnership) - Patients are partners in their health journey. We strive to educate, motivate, and support them at every step.
3. Respect for Diversity - We embrace and honor the unique backgrounds, cultures, and identities of every individual, fostering an environment of inclusion and understanding.
4. Innovation (for Change) - We’re committed to challenging the status quo in healthcare, advancing technology and protocols to create sustainable health outcomes.
5. Service - Heart of Service - With humility and purpose, we dedicate ourselves to serving others, putting compassion and commitment at the heart of everything we do.
$17 - $20 an hour
The Role:
As a Membership Care and Growth Manager, you'll be responsible for growing, engaging, and advocating for patients joining the Enara program. This position is responsible for overseeing the member onboarding experience and education for our partner clinics about Enara. This position requires utilizing a CRM daily to outreach to leads that have been referred or are interested in enrolling with Enara.
This role will be responsible for supporting virtual onboarding of referrals and leads across markets. Time will be allocated daily to work within our CRM on tasks relative to lead and referral engagement, as assigned by leadership.
The ideal candidate is entrepreneurial, a self driver, and has the ability to inspire and motivate others with kindness and joy.
This role requires a quiet and HIPAA compliant work space and reliable internet connection.
This hourly position is also eligible for commission-based compensation
