Project Manager
Dallas, Texas
Operations – Project Managers /
Full-time /
Hybrid
FLASH is seeking to hire a Senior Project Manager to join our Implementation team. As part of our Local Branch, the Senior PM leads our enterprise and other customers through some of the most complex implementations at Flash. The Senior PM will guide the project for high profile projects from initiation up through the closeout process, ensuring successful implementation of Flash hardware and software.
As a Senior Project Manager, you will be responsible for leading the overall success of our largest and most visible and/or complex projects. You will be expected to work with the customer and supporting Flash teams to provide scoping and coordinate the installation of our products, as well as ensure the systems work as designed. You will be required to understand objectives, priorities, processes, and pain points that can arise during a project and determine how to best manage them for a successful implementation. This position reports to the General Manager.
Successfully executing the role of Senior PM is accomplished by doing the following:
- Scope and Drive projects to meet client-specific deadlines.
- Developing a deep knowledge of the Flash ecosystem and how it functions.
- Understanding that the PM “owns” the project, and its success is dependent on you.
- Manage the overall financial budget of your projects in an effort to maintain and improve the originating budget and gross margin.
- Creating a detailed plan for each project that can be adapted as challenges arrive.
- Communicating with internal and external stakeholders effectively through the entirety of a project to ensure the project maintains positive momentum.
- Understanding the various obstacles that can arise during an implementation, helping the customer to "see around corners," and spot potential trouble before it happens.
- Embrace obstacles, seek out alternative solutions and be willing to provide ideas and recommendations, both internally and customer facing, to better serve our customers.
- Create strong relationships and enhance product experience so customers cannot imagine doing business without our solution.
- Identify process gaps and provide recommendations on how to improve and ensure future implementation success.
Experience & Knowledge:
- Typically requires a Bachelor’s degree (Technology, Business Administration, or Communications related majors strongly preferred) and a minimum of 4-8 years project management or related experience in the parking industry.
- PARCS Manufacturing, Operations or Technical Support, CPP, PMP, certifications are preferred.
- A strong understanding of parking operations, technology, and the verticals within which our customers operate their systems is a must for this role.
- Experience with specific verticals (government, education, healthcare) is a plus.
- Experience with technology implementations and how various functional roles work together to make them successful (e.g., development, project management, testing, product management, etc.).
- Strong organizational and communication (verbal & written) skills.
- Ability to manage multiple projects simultaneously.
- Outgoing and is an initiative-taking leader with high levels of commitment & personal integrity
- Active listener that models the company's values and enjoys building relationships.
Physical Requirements
- Keyboarding/Writing/Clicking/Working with fingers – >67% of the time
- Sitting – >67% of the time
- Standing/Walking – 1-33% of the time
- Pushing/Pulling – Not Applicable
- Lifting/Carrying – Not Applicable
- Vision – Near/Far – Good near vision required for working on the computer
- Hearing – Position requires ability to hear oral information
- Talking – Position requires oral communication
