Payments and Fraud Analyst
Operations – Fraud & Payments /
Fliff reimagines sports betting as a social, and free-to-play game build for all types of sports fans. We've built a social sportsbook experience that allows users to compete for leaderboard positioning, to achieve badges and build their status within the game.
We are pioneering play-for-fun sports gaming, with a social sportsbook experience that is supplemented with sweepstakes credits and loyalty rewards. We provide sports fans with a most fun, engaging, less costly alternative to real money gaming. With Fliff, making picks is just the start of the fun and winning is about more than just the prize.
We are seeking a Payments and Fraud Analyst to join our team in the gaming industry. The successful candidate will be responsible for ensuring that all payments are processed accurately and efficiently, and that fraud is detected and prevented. The Payments and Fraud Analyst will work closely with the finance, operations, and customer support teams to ensure that all payment and fraud-related issues are resolved promptly and effectively.
- Process and reconcile all payment transactions, including deposits and withdrawals
- Monitor payment processing systems and ensure that all transactions are processed accurately and in a timely manner
- Investigate and resolve any payment-related issues or discrepancies
- Develop and implement fraud prevention strategies and processes to detect and prevent fraudulent activity
- Monitor fraud detection systems and investigate any suspicious activity or transactions
- Work closely with the customer support team to resolve any payment or fraud-related inquiries or issues
- Monitor payment and fraud-related metrics, such as chargeback rates, to identify trends and areas for improvement
- Provide regular reports and updates to the finance, operations, and customer support teams on payment and fraud-related issues
- Stay up-to-date with industry trends and best practices in payment processing and fraud prevention
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field
- At least 3 years of experience in payment processing and fraud prevention, preferably in the gambling / betting or crypto industry
- Strong analytical and problem-solving skills, with the ability to identify and investigate issues and implement effective solutions
- Knowledge of payment processing systems, such as payment gateways, payment processors, and payment methods
- Knowledge of fraud prevention strategies and tools, such as chargeback prevention and fraud detection systems
- Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels of the organization
- Strong attention to detail and accuracy, with the ability to manage multiple priorities and deadlines
- Knowledge of relevant regulations and compliance requirements, such as KYC and AML regulations
- Proficiency in Excel and other data analysis tools
- Flexibility to work outside of regular business hours, as required
- Top tier compensation + benefits package
- Flexibility to work remotely
- Opportunity for professional growth in a dynamic and international environment
- Informal, friendly and knowledge-sharing environment
- An interesting and challenging job that allows you to explore paths to creating successful software solutions
$50,000 - $75,000 a year
We are an international company with our headquarters based in Austin, Texas, and development offices in Sofia, Bulgaria. Wherever we are in the world, we pride ourselves on being a close-knit, focused team that is welcoming and friendly, and the work that we do is always interesting and rewarding. Wherever we are in the world, we pride ourselves on being a close-knit, focused team that is:
Welcoming and Friendly
We want to reflect the diversity of the cities we serve. By creating an inclusive culture where everyone can thrive, we’ll make Fliff better for employees and customers alike.
Lively and Creative
We respect and value each other’s ideas, experience and expertise. There is no such thing as a bad idea; only ideas that are executed and ideas that are discarded after consideration.
Stimulating and Rewarding
We know bright minds love a challenge, and we understand your desire to see your hard work pay off. We’ll make sure your daily tasks align with your career ambitions as we grow together.