Robotics Field Service Technician

Chicago, IL /
Deployment, Monitoring & Maintenance /
Full Time
Formic Technologies is focused on unlocking robotic automation for small to mid-sized American manufacturers. Our mission is to continue the American legacy of innovation by increasing our customers' productivity with our innovative robots-as-a-service model, combining financial innovation with a mastery of robotics. We enable manufacturing customers to deploy and scale automation quickly and with minimal risk, and believe that technology doesn’t change the world until you make it accessible to those who need it most. 

We make building things easy and believe every factory should have access to unlimited labor through automation without the traditional barriers to entry.

We didn’t invent automated systems - we just democratized them.

Duties & Responsibilities

    • Work on the forefront of robotics automation using Formic’s suite of monitoring and diagnostic capabilities to guide preventive, corrective, and predictive maintenance activities across Formic’s growing fleet of deployed robotic cells 
    • Demonstrate passion about robotics-centric automation, be energized by the variety of manufacturing settings they will encounter and will use their demonstrated troubleshooting and maintenance skills to meet and exceed customer expectations
    • Coordinate and execute inspection, maintenance, and repair tasks on robotic-centric manufacturing cells in the field
    • Systematically diagnose technical issues, apply standard resolution tactics, and repair equipment with consistency
    • Assist in the development and refinement of maintenance procedures and tools
    • Deliver positive interaction with customers when performing warranty and service repairs and preventive maintenance tasks
    • Coordinate onsite schedule (self, vendor, and when applicable, other technicians) in alignment with customer expectations
    • Document all work performed in a timely manner
    • Ensure compliance with safety regulations and policies
    • Ensure clean and safe work environment
    • Travel Requirements - 85% travel

Qualifications

    • 1+ years field service experience with robotics automation
    • Availability to work alternative schedules to support production outages, including some weekends and nights and on-call hours
    • Experience with CMMS programs (preferred)

Benefits & Perks

    • Health, Dental, & Vision Insurance
    • Competitive base salary
    • Equity in Formic
    • One-time home office setup allowance of $3,000 USD
    • Unlimited PTO
    • Regular off-site events
    • 401k & FSA
Formic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions are based on a person’s merit, business needs, and role requirements. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to our VP of People at theresa@formic.co.