Region Operations Manager
Jakarta
ODS - Business Development – - /
Permanent /
On-site
About the Role
Region Operations Manager play a pivotal role in curating and deploying strategies as well as doing analytics at the region and finding local insights to support the overall Operation strategies. He/she will work collaboratively with all Areas to oversee overall operations and ensure strategic implementation including product changes.
What You Will Do:
- Responsible for completed orders and profit and loss target achievement
- Provide analytics to support operations team such as Supply Reliability, Fraud rules, Driver’s Engagement etc. at the regional level
- Deploy defined strategies from operations perspective during the process of establishing the new area of service as well as optimizing existing area
- Ensure SOP and legal compliances in the region
- Support Regional Operation Head to oversee all districts and branches operations
- Analyze driver states & measure efficiency of various driver badges to generate more high quality drivers in the region
- Support Regional Operation Head in product changes roll out in the region
What You Will Need:
- Having at least 5 years experience in supply chain, preferably at the managerial level and from Multi National Company or similar experience in the Ride Hailing/ On Demand Service Industry
- Strong analytical thinking and problem solving skills using various improvement tools and methods (preferably have prior exposure to SQL)
- Having good understanding about supply and demand planning
- Able to create creative solutions toward operation issues and empower relevant team to execute properly
- Lead team / project as well as persuade stakeholders to ensure speed & quality of project / initiative
- Proficiency in to converse in English
About The Team
As an Region Operations Manager, he/she will work as a center of excellence for Operations stream in the Regions. He/she will work very intensively and collaborate with HQ Driver Core, other Region Operations Managers across regions as well as Area Operations Managers from each Area. He/she also will work closely with the Analytics team to analyze Operations data to get valuable insight and recommendation for business.
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
