Head of Design
Jakarta
ODS - Product – - /
Permanent /
On-site
About The Role
As Head of Design, you’ll lead Gojek’s design team, defining and executing design strategy across all products. This role calls for a visionary leader to scale Gojek’s brand experience, ensuring a cohesive, user-centered design approach that’s instantly recognizable and unique. You will lead the development of design outcomes and product quality while co-driving the product strategy for your teams. Partnering with leaders across Product, Design, Research and Engineering, you’ll focus on understanding both user and business needs to deliver impactful experiences that advance our mission. You’ll cultivate a people-centered design approach and secure alignment on innovative product ideas and initiatives. We’re looking for inspiring design leaders with a strong record of building empowered, effective teams who can think strategically, and make confident decisions.
What You Will Do
- Define design strategies that support product goals, brand identity, and user needs.
- Build, mentor, grow, and manage a multidisciplinary design team, fostering creativity and innovation.
- Oversee brand elements like typography, iconography, tone, and sonic branding for a unified experience.
- Partner with product, engineering, and marketing teams to bring cohesive experiences across touchpoints.
- Champion user research to guide the design process, improving usability and functionality.
- Develop scalable design systems that adapt across platforms while maintaining brand consistency
- Build and foster a culture of excellence, empathy, and collaboration.
What You Will Need
- 10+ years of experience in design, with at least 5 years in a leadership role, ideally within tech, mobility, or high-growth consumer-facing as well as B2B products (e.g., ride-hailing, food delivery, fintech, or e-commerce).
- Exceptional leadership and people management skills, with the ability to influence and align cross-functional teams toward a shared vision.
- Proven experience leading and scaling design teams across multiple product areas and platforms
- Proven track record of delivering successful, impactful design projects at scale, ideally within a tech or digital product organization
- Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
- Ability to foster a culture of innovation within the team and adapt to changing business needs or market trends.
- Ability to excel in a dynamic, constantly changing, and rapidly growing workplace.
- Passion for technology and innovation, with a customer-centric mindset and a drive to deliver exceptional user experiences.
About The Team
The Gojek Design Team is a vibrant, diverse collective of around a hundred designers spread across two countries, we are creative thinkers and innovators who are passionate about solving complex problems and creating impactful user experiences. We value collaboration, delight, and a user-first mindset. Working with us means being part of a supportive environment where your ideas are valued, and you have the freedom to experiment and grow. Together, we envision, create, and support products and services that profoundly improve the lives of our customers.
Since our humble beginnings in 2015 as a small team of 15 designers, we’ve expanded in tandem with Gojek’s growth, bringing over 24 different products to life. Along the way, we’ve tackled numerous challenges, from refining our design processes to fostering a design-centric philosophy company-wide. Our journey has been one of continuous evolution, improving the quality of our outcomes, expanding our influence within the organization, and relentlessly advocating for our customers. We're committed to continuous learning and improvement, and we celebrate our successes as a team.
Join us and be a part of a team that’s not just shaping products but transforming lives of millions of users across Southeast Asia.
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
#LI-ONSITE
