Internal Communications Associate
Jakarta
HoldCo - People & Culture – Internal Communication /
Direct Contract /
On-site
About the Role
This role supports the Internal Communications team in managing content and messages shared across the company. You’ll help write and schedule announcements, newsletters, and other internal updates, while also working with different teams to make sure communication runs smoothly. Perfect for you who enjoys writing, is detail-oriented, and is confident in both English and Bahasa Indonesia.
What You Will Do
- Manage internal communication channels, including content calendar visibility, Mailchimp scheduling, and audience coordination with related stakeholder
- Create and adapt content for internal platforms (Lark banners, Lark Snapshots, company newsletters, and announcements)
- Draft and deliver company-wide communications, ensuring clarity and consistency across platforms
- Support internal events such as Townhalls, including coordination, calendar invites, and taskforce assistance
- Collaborate with internal stakeholders and external vendors for content development, design, and writing quality review (EN & ID).
What You Will Need
- Excellent written and verbal communication skills in Bahasa Indonesia and English
- Open to Fresh Graduates (Contract) and Final-Year University Students (Internship)
- Comfortable working in a dynamic, collaborative environment.
- Comfortable working cross-functionally and proactively reaching out to collaborate with colleagues across teams.
- Well organized, with strong attention to detail and an ability to manage multiple priorities effectively.
About the Team
We're the team behind the voices you see in newsletters, banners, and company-wide updates. As part of the People & Culture team, Internal Communications bridges stories, updates, and initiatives that matter to our employees. We craft messages that connect, inform, and engage — whether it’s a major announcement or a light-hearted shoutout. Collaboration is at our core, and we work closely with teams across the company to make sure everyone’s in the loop and feels part of something bigger.
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
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