Region Merchant Development Manager
Jakarta
ODS - Regions – - /
Permanent /
On-site
About The Role
Regional Merchant Engagement Manager has the responsibility to develop the assigned regional market by creating strategies to keep merchants within the region actively engaged and have their revenue grown. This role reports to Regional Sales Senior Manager.
What You Will Do:
- Develop tailored-local plan to educate and engage merchants in his/her territory based on their lifecycle stages, i.e: create partnerships, weekly gatherings, collaborate with marketing team for local programs
- Ensure the local plan to be executed by district, branch & satellite teams for both managed & unmanaged merchants
- Liaise with HQ Merchant Engagement Team to develop and execute nationwide/main local key program and initiatives
- Liaise with product team in HQ (GoFood, GoPay, etc.) for the execution of region-centric projects
- Gather and develop key insights to continuously improve practices and standard of merchant engagement activities
What You Will Need
- Bachelor's degree in any field (Top tier University is preferable)
- 5-7 years of experience within mid-to-senior management function (FMCG, and Telecommunication company)
- Strong network and knowledge about the city
- Excellence to bridge, develop and maintain good relationships with key partners such as but not limited to local/regional government stakeholders, 3rd party partners, merchant associations, communities
- Strong business sense and have good understanding of the markets, customers, and competitors
- Excellent communication skills and proficiency in English
- Experienced in managing a big team, as well as strong in people development and mentoring / coaching would be a plus point
- Fact-based/number-oriented individual, who is comfortable working under pressure in a fast-paced and ambiguous environment
