Sales Support Senior Associate, Enterprise
Jakarta
ODS - Business Development – - /
Permanent /
On-site
As our Enterprise Sales Senior Associate, you will be the brainstorming partner for our Enterprise Key Account Managers (EKAM), collating data, producing insights while helping to formulate the next action steps for the Enterprise merchants so they can devise the best strategy to win the market all the while growing their business even better with us. You will also be working with data completeness, timeliness and accuracy, ensuring data integrity between Enterprise Sales Team and HQ Sales Team
What you will do
- Oversee the performance tracking and monitoring of the whole Enterprise Sales Team
- Ensure that the Enterprise Sales team has all the data they need to achieve their target for all KRs
- Act as a consultant and discuss with the EKAMs on the business needs/challenges that their merchants are facing
- Provide data and data driven insights to EKAMs to help address said challenges
- Assist in performing periodical business analysis, tailored to each merchant based on their business needs
- Assist in the daily tasks and smooth operations of Enterprise Sales Support
- Liaise with HO team for merchant x sales account management, target, tracker, etc
- Liaise with other teams (e.g. BI, Salestech) when there is new KRs / data point that needs to be analysed
What you will need
- At least 2 years of relevant experience in data analytics
- Good business acumen, able to develop analysis with good storyline and flow
- Proficient in SQL, Google BigQuery and the reporting thereof is an advantage
- Proficient in handling large amount of data using tools/softwares such as google sheet, metabase and datastudio
- Great communication and understanding skill, able to explain technical terms in simple, understandable manner
- Experienced in working with multiple stakeholders from different backgrounds with good level of empathy
- High interest and eagerness to analyse different parts of businesses to help achieve growth
- Clear understanding of Gojek services and the tech industry
The Sales Excellence team is an integral part of the Greater Sales Team, and based in HQ Office Jakarta, Indonesia. We work closely with both the Sales Strategy, product, function teams as well as the Sales team in the regions. Our primary focus is to ensure that the company’s KRs are achieved by providing the support to the sales and sales support teams needed to excel in their job, which could vary from solving merchant’s onboarding issues, improving business processes, to supporting GoFood campaigns.
In the past, our team has created the automated consolidated performance monitoring dashboard from scratch that became the compass of the sales team.When our scope is broadened to include Enterprise sales team, we not only replicate the performance dashboard but also revamped the data structure to make consistent with the rest of the sales team. Going forward, we expect to do more analytical projects that could help guide the sales team and improve their efficiency.
In our spare time, you can find us binge watching all kinds of shows on Netflix (from Documentaries all the way to K Dramas!). On top of that, we are a tight-knit, fun-loving, collaborative and hardworking individuals who enjoy each other's company, especially over good food and good conversation :) (because who doesn’t?)
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
