Senior/Lead Product Manager (Whoscall) - Thailand
Bangkok
Global /
Full Time /
On-site
About us
Gogolook is a leading TrustTech company established in 2012. With "Build for Trust" as its core value, it aims to create an AI- and data-driven global anti-fraud network as well as Risk Management as a Service. From multi-communication to fintech, and SaaS, Gogolook creates trustworthy empowerment with the use of technology in various fields.
A founding member of the Global Anti-Scam Alliance (GASA), Gogolook has also teamed up with a number of institutes such as the Taiwan National Police Agency Criminal Investigation Bureau, the Financial Supervisory Service of South Korea, Thai Royal Police, the Fukuoka city government, the Philippines Cybercrime Investigation and Coordinating Center, and the Royal Malaysia Police and state government to fight fraud and ultimately, to build a trustworthy communication network with the largest number database in East Asia and Southeast Asia.
In July 2023, TrustTech provider Gogolook (stock code: 6902), was listed on the Taiwan Innovation Board (TIB). In May 2025, Gogolook officially submitted an application to the Taiwan Stock Exchange for reclassification to the General Board, positioning it to become the first new economy software company to make this transition.
Why you should join Gogolook
1. Influential products: What we make are meaningful products that create values for society and defend against frauds.
2. Emphasize self-growth: We encourage technical community activities, subsidize tickets for conferences and workshops so that learning is continuously supported by the company.
3. Unleash your talent: We respect the professional opinions of everyone, encourage team members to discuss with each other, and make awesome products together.
4. Transparent culture: We publicly share the company's information to all, every member can read and feedback, and become a part of participating in the proposal.
Roles & Responsibilities
- Product Development: Responsible for gathering user needs, conducting market research, planning features, forming hypotheses, setting KPIs, writing PRDs, tracking development progress, analyzing data, optimizing the product, and supporting product promotion for the Whoscall App, with an initial focus on the Thai market. The scope will later expand to include global markets. This role works closely with design, marketing, engineering, and QA teams to deliver results.
- Communication & Coordination: Act as a bridge between the Thailand team and the Taiwan product team to ensure clear communication, aligned information, and to avoid misunderstandings.
- B2B Partnership Support: Assist the business development team in managing local partnerships in Thailand, such as Direct Carrier Billing (DCB) collaborations with telecom operators.
Qualifications
- 5+ years of experience as a Product Manager for consumer-facing software, with hands-on ownership of complete products or features (experience with mobile apps is a plus).
- Proven track record of launching successful new products or improving features, supported by measurable outcomes (e.g., increase in active users, retention rate, revenue, etc.). Applications lacking clear numerical evidence or supporting documentation may not be considered.
- Language skills: Able to communicate fluently in both Chinese and English in a work setting.
- Basic technical understanding, including the fundamentals of frontend, backend, app, and API development.
- Familiar with at least one project management tool, such as Jira, Asana, or Trello.
- Personal traits: Detail-oriented and a strong communicator.
- This position is based in Thailand. Please note that we are currently not able to provide relocation or work visa support.
Preferred Qualifications
- Experience working in international or cross-country settings.
- Language proficiency: Thai.
- Passionate about trust tech.
