Bilingual (English/Spanish) Community Health Worker - CHWs for a Healthy Virginia

Southwest Virginia
Community Health Workers /
Full-Time /
As the public health institute serving the District of Columbia, Maryland, and Virginia, the Institute for Public Health Innovation (IPHI) develops multi-sector partnerships and innovative solutions to improve the public’s health and well-being across the region.  IPHI’s work strengthens health systems and policy, enhances conditions that promote health, and builds community capacity to ensure equitable health opportunities for all. 

At IPHI, equity is a cornerstone and guiding principle of our organization’s public health approach. We strive to be an anti-racist/anti-oppressive organization and apply this principle in our work with communities and organizational partners and internally within our own organization. We are committed to ensuring that equity is institutionalized and operationalized within all our programs, policies, and practices.

IPHI is recruiting a Community Health Worker (CHW) under the CHWs for Healthy Virginia, an initiative funded by the Centers for Disease Control and Prevention and implemented in collaboration with the Mount Rogers Health District and many other state and local partners. The program will support strategic COVID-19 pandemic response and recovery efforts throughout Virginia. A CHW is a frontline public health worker who is a trusted member of the community and/or has a close understanding of the community served. This trusting relationship enables the CHW to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. The CHWs will work at the locations of designated project partners and in communities to provide outreach, education, and support. Project partners include community health centers and community-based health and social service providers. This position may include some weekend or evening work.
The CHW will be employed by IPHI and placed within the Mount Rogers Health District which covers the counties of Galax, Grayson, Carroll, Bland, Wythe, Smyth, Bristol, and Washington.  The CHW will join an existing team of 5 CHWs and will work full-time, 40 hours per week, which may include shifts during evenings and weekends. While there may be some in-office work, most of the duties perform for this position will be out in the field. Daily travel throughout the region is anticipated and access to reliable transportation is a requirement of the position. In the case where work travel is required, IPHI will reimburse for mileage. IPHI requires all employees working on-site or in the community to be vaccinated against COVID-19 or to have an approved vaccine accommodation. All CHWs are required to follow the workplace safety guidelines of IPHI and Mt Rogers Health District, including those related to preventing COVID-19 transmission.    

Primary Responsibilities

    • Advising on and developing effective marketing and outreach materials.
    • Conducting neighborhood canvassing.
    • Conducting street outreach and outreach in public settings.
    • Conducting home visits when appropriate.
    • Building and maintaining caseloads.
    • Providing education and materials to key influencers, such as barbers/hair stylists, coaches, fraternity members, pastors, neighborhood leaders, front-line workers, etc.
    • Conducting phone-based outreach.
    • Conducting presentations to consumer and resident groups in person and via social media.
    • Providing information on vaccination to individuals visiting health and social service organizations and facilities.
    • Providing customer support at vaccination sites.
    • Providing reminders and logistical support for second vaccination appointments.
    • Advising on and developing visuals for collateral materials on all social media platforms.
    • Checking in on individuals after vaccinations to provide encouragement and social support.
    • Assisting with data collection and documentation of outreach activities.


    • Graduation from high school or a G.E.D. issued by state department of education required and two years of work experience required; health or human services preferred but not required. A related two-year, Associate’s degree may be substituted for the health or human services experience.  
    • Prior experience in a CHW or similar role preferred.
    • Previous course training as a CHW helpful but not required.
    • Excellent interpersonal skills required and ability to interact professionally and gain trust with culturally diverse individuals.
    • Familiarity with the Mount Rogers Health District service area strongly preferred. 
    • Prior experience working with community resources and social services in Virginia.
    • Ability to show empathy.
    • Ability to handle confidential information with discretion and professionalism.
    • Computer skills and proficiency in the use of handheld tablets.
    • IPHI will provide basic training for CHWs to fulfill their roles. Successful participation in IPHI training is a condition of continued employment.  
    • Successful completion of a satisfactory background check. 
This position is designated as non-exempt and full-time (40 hours per week) with an hourly wage of $20.10/hour (approximate equivalency of $41,808/year). IPHI offers eligible employees a competitive benefits package including vacation and sick leave, health/dental/vision insurance, disability and life insurances, and retirement 403(b) plan. It is anticipated this position will last for a period of up to 6 months.
CHWs will work at the location of and within the Mount Rogers Health District which covers the counties of Galax, Grayson, Carroll, Bland, Wythe, Smyth, Bristol, and Washington. Candidates living in or near the Mount Rogers Health District are strongly preferred for these positions. Daily travel throughout Southwest Virginia and the Mount Rogers Health District is anticipated and regular access to reliable transportation is an essential function of this position. In the case where work travel is required, IPHI will reimburse for mileage.

Additional CHW tasks for inclusion as primary responsibilities:
·       Providing resources for quarantine
·       Linkage to community resources
·       Emergency preparedness planning
·       Providing health education on chronic disease self-management& holistic wellness.
·       Building health literacy and community trust in health systems.
·       Supporting individuals with management of longer-term side effects of COVID-19 illness
·       Service system access and navigation
·       Care coordination and management
·       Community mobilization & outreach
·       Advocacy, outreach & engagement (e.g., community needs assessments & identifying resource gaps)
·       Screening individuals for health-related social needs & primary care access
·       Connecting individuals to services to address social and health needs through the Unite-Us platform
·       Follow up with individuals at various timepoints to verify linkage to services
·       Supporting individuals linked to care to navigate the health & social system
How to Apply
Applications should be submitted through IPHI’s on-line application system (Lever), accessible through IPHI’s website or various job advertisement boards.  Please submit a resumé and cover letter to complete your application for consideration. Your cover letter can be submitted under "Additional Information" as text or uploaded as one file together with your resumé. Please note only one file can be uploaded to apply, so the cover letter and resumé must be combined into a single PDF unless the cover letter is included in the Additional Information section.  Candidates may be contacted by IPHI’s recruiting partner (TalentBoost/Kingsley Associates) for additional application information.
IPHI is committed to the full inclusion of all qualified individuals. As part of this commitment, IPHI will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application process, please send an email to  This email is only provided for accommodations requests; please do not send other emails regarding the status of your application.  
Statistics show that women and people of underrepresented groups are more likely to apply to jobs only when they meet 100% of the job qualifications. We encourage you to apply even if you do not meet 100% of the qualifications and look forward to reviewing your application.

Thank you for your interest in career opportunities at the Institute for Public Health Innovation (IPHI).