Infrastructure & Capital Projects – Community Coordinator, ANS
Orlando, FL
H&PS – Water - Florida /
full-time /
Hybrid
As Accenture continues to grow, we have an increasing number of career opportunities available to you. Depending on the job and location, you may be directed to apply with Accenture Infrastructure & Capital Projects LLP or one of the following Legal entities:
* Accenture Infrastructure and Capital Projects, LLC
* Accenture Infrastructure and Capital Projects Inc.
Please note that benefits can vary by country and role. Please check with your recruiter for more information.
WHO WE ARE:
Accenture Infrastructure & Capital Projects. We are reinventing how capital projects are planned, designed, managed and executed. We help our clients efficiently and sustainably build and upgrade the factories, plants, networks, grids, transport and public infrastructure we need to live and work.Local knowledge backed by global capabilities and experience. That’s how we deliver better outcomes for our clients. Our experienced program and project managers work on the ground, hand in hand with our industry experts, strategists, technologists and ecosystem partners to help us improve project performance and outcomes. We balance the need to make improvements immediately with the desire to transform the way projects are delivered in the future.
From inception to completion, we use deep "hands on" design and construction experience coupled with data, technology and AI to help bring projects in on time and on budget. While helping to execute today, we focus on building a digital backbone to improve collaboration between stakeholders, reduce risk and use resources more efficiently. We digitally enable the workforce to help them predict issues, work more effectively and ensure their safety. Together with our clients we are using technology and human ingenuity to reinvent the way our built world is created, operated and maintained. Visit us here to learn more about Accenture Infrastructure & Capital Projects
THE WORK:
- You’ll assist in developing and executing community outreach plans, including public meetings, workshops, utility events, school presentations, and digital campaigns.
- You’ll manage media inquiries and interview requests across email, phone, social media, and in-person forums to ensure timely, accurate communication.
- You’ll craft clear and engaging content for social media, newsletters, press releases, FAQs, and website updates.
- You’ll support crisis and emergency communications by preparing templates, messaging, and deployment strategies, including availability for nights and weekends as needed.
- You’ll track outreach metrics such as event attendance, digital engagement, and issue resolution, and help evaluate the effectiveness of campaigns.
- You’ll collaborate with internal teams including Community Services, Finance, Capital Program, Operations, and System Management to ensure messaging is accurate and aligned with project updates.
- You’ll maintain and update contact lists and stakeholder databases to support targeted and inclusive outreach efforts.
- You’ll assist in managing outreach budgets, coordinating event logistics, vendors, and promotional material development.
- You’ll work with Compliance Team members to ensure timely public distribution of annual Consumer Confidence Reports across all service areas.
- You’ll coordinate and post outage announcements and public notices on the FGUA website and social media channels.
- Onsite at client site: The work location for this role is onsite with our clients and partners to enable delivery and cultivate our client relationships.
- With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
HERE'S WHAT YOU'LL NEED:
- Bachelor’s degree in Public Relations, Marketing, Communications, Environmental Studies, or a related field, with 1–3 years of experience in a public-facing role, ideally within utilities, government, or non-profits
- Strong written and verbal communication skills, with the ability to translate technical or regulatory information into clear, accessible messaging
- Proficient in MS Office (Word, Excel, PowerPoint), with experience using social media platforms and content creation tools like Canva or Adobe Creative Suite
- Skilled in organizing events and public meetings, with excellent organizational abilities, self-motivation, and a strong commitment to public service
- Comfortable with digital outreach platforms and willing to travel within the state of Florida as needed
BONUS POINTS IF YOU HAVE:
- Awareness of Florida-specific environmental regulations, water resource management, or utility operations
- Bilingual capabilities (Spanish/English) for broader community reach
- Experience with metrics and outreach analysis
- Public speaking or facilitation training
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement
Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
