Solution Architect
London, United Kingdom
Solutions /
Full-time /
On-site
We are Jacquard. A purpose-built tooling for on-brand messaging that resonates wherever people are. Calibrated by language experts and producing trusted content at speed and scale, Jacquard helps leading global brands drive sustained brand affinity by harnessing the benefits of generative AI.
At Jacquard you get to work with a super smart and caring team. Our growth plans are agile and global, and we want YOU to be a part of our story.
Overview:
We are a small, agile and highly motivated solutions team. We have collaborative and flexible working environment, and we love getting stuff done. As a Solutions Consultant, you will work alongside our world class product, customer success and sales teams to design and build technical integration solutions for our customers as they integrate Jacquard into their tech stack.
Our platform:
Jacquard is a SaaS platform that uses proprietary NLG and Deep Learning to generate and optimize language for use in marketing communications. Jacquard is built with Open API’s designed to make it easy for third party technology platforms such as Email Service Provides, to integrate our technology to their workflow.
What you'll be doing:
- Reporting to the Director of Solutions, you will be working in an agile team, helping our customers leverage Jacquard from within their marketing stack – be that an ESP, DXP, Push provider or Conversion Optimization platform.
- This role will be involved in both pre and post sales – with the majority of time spent post sales ensuring that our technology is implemented correctly for customers before they start using the product, and finding solutions for them as they expand their usage.
- You'll be familiar with Email Service Providers and how they work, in particular Adobe Marketing Cloud (Adobe Standard and Classic), but adept at learning an understanding other similar technology platforms.
- You’ll be comfortable managing conversations with customer technical teams to ensure that our solution will be as seamless as possible. If changes need to be made, you'll be able to define high-level requirements and work with our engineering teams
You’re a marketing solutions expert with:
- Experience with Adobe Campaign Classic and/or Standard on a technical level.
- Comfortable managing customer technical teams through the implementation process.
- Able to demo technical aspects of our product such as integrations.
- Understand technical solutions at a high-level and comfortable creating requirements for an engineering team.
- Experienced with JavaScript.
- Someone who loves understanding how things work.
- Keen to help produce help docs and suggested workflows.
- Process driven and love keeping things to schedule.
- Ideally, some familiarity with one of the following platforms (or similar) on a technical level; Salesforce Marketing Cloud, Acoustic Marketing Cloud (formerly IBM Watson Campaign Automation), Cheetah Digital, Airship, Braze.
What we’re offering:
- We strive to create a fun, friendly, and comfortable working environment.
- We believe a good work-life balance is essential.
- We're in this business for the long haul. We give our team time to think and to do things right.
- Our team is a democracy. Everybody has a voice in how things are done.
- We offer a competitive salary and benefits, but most importantly, a chance to work for a scale up company with and a cutting-edge product that actually shows the value of AI!
£75,000 - £80,000 a year
