Kickoff is redefining fitness and preventive health. We’re the first and only place anyone can get a personal trainer and nutrition coach covered by insurance. Our elite, dual-certified registered dietitian and personal trainer coaches work with clients on weekly video calls, stay in touch through daily texts, and leverage our AI‑powered coach & client apps to deliver truly personalized nutrition, fitness, and wellness plans.

- Clients get life‑changing results without the price barrier.

- Coaches get a stable, high‑earning career blending expertise and cutting‑edge technology.

- Payors get dramatically lower medical costs by keeping people healthy.

Backed by top‑tier investors and already helping thousands of members nationwide, we’re scaling the first insurance-backed, integrated exercise‑plus‑nutrition platform. If you’re energized by massive impact, AI that really helps people, and a mission that matters, join us and help make preventive health the accessible for everyone.

The Business Operations & Growth Lead will work closely with Kickoff's CEO on the biggest opportunities facing the company.

This individual will help chart the high level direction of the company and roll up their sleeves to get things done across an array of domains, with a focus on growth, product, operations, and analytics.

This role comes with a lot of responsibility and is not for everyone - it is for someone who wants to scale a world-changing product and learn what it takes to manage a high performing organization.

- Own ambitious projects related to growth, product, operations, and analytics

- Conduct user research, competitive research, and analysis to understand underlying user needs and opportunities to delight

- Identify opportunities to drive retention and referral by delighting users so much they recruit friends and family

- Work closely with Kickoff’s CEO to devise, test, and iterate on the optimal programming and journey for our clients and coaches

- Serve as a leadership team member and help to guide Kickoff’s strategy

- 2+ years of management consulting, investment banking, or other experience where you learned how to get up to speed on new topics very quickly, how to inform strategic decisions, and how to work hard

- An additional 2+ years startup experience

- Expertise in using both quantitative data (i.e. metrics, analytics) and qualitative data (i.e. user surveys and interviews) to inform prioritization and decisions

- The ability to pull and analyze data yourself via SQL queries, event tracking tools and analysis (with AI help)

- Product experience or exposure

- Financial modeling experience

- Passion for our mission and intrinsic motivation to bring it about

- Excitement about collaborating in person at our Soho, NYC office with our awesome team

- Startup mindset - you're an owner who’s willing to take risks, test and learn, and move quickly

$140,000 - $170,000 a year