Senior Manager, Salesforce & Revenue Systems
Canada, Remote
Revenue Operations /
Full Time /
Remote
About Lillio (formerly HiMama) and Our Mission:
At Lillio (formerly HiMama), we are committed to serving the field as an authentic voice of the early childhood education (ECE) workforce, providing programs with all of the building blocks for high-quality early care and education and helping early educators focus on what matters most for children’s successful development and learning: relationships, play, creativity, and loving, nurturing caregiving. We are a social-purpose business and certified B Corporation with the goal of empowering early childhood educators through innovative, affordable tools that enable them to improve child outcomes, engage family members, and support continued professional growth for their staff. If you are excited about being part of an impact-driven business, focused on making a difference in the early childhood education industry, Lillio is the place for you.
Lillio is a Series B, private-equity backed business and we're proud to be part of the Bain Double Impact portfolio. We're a growing B2B SaaS company looking to scale our revenue operations and billing systems. Our products are priced on a subscription basis and integrate deeply with Salesforce CPQ for quoting, billing, and renewals.
$110,000 - $135,000 a year
We’re looking for a strategic and hands-on Senior Manager, Salesforce & Revenue Systems to join our team to lead the design, optimization, and scale of our revenue systems ecosystem - centered around Salesforce, Salesforce CPQ & Billing, and a handful of other integrations. This role will play a critical part in supporting our revenue operations and will work cross-functionally to enable seamless quote-to-cash workflows that are scalable, accurate and aligned with business goals. You’ll also manage and mentor a small revenue operations team responsible for data integrity, reporting and system configuration.
Key Focus Areas:
Revenue Systems Administration: Own the administration, execution and management of our revenue systems ecosystems, centered around Salesforce and Salesforce CPQ & Billing. Define and maintain a roadmap for system enhancements, integrations, and automation to support business growth and operational efficiency.
Salesforce CPQ & Billing Management: Oversee the configuration, customization, and optimization of our Salesforce CPQ & Billing instance to streamline the quote-to-cash process. Ensure system performance, security and scalability while maintaining data integrity, and system governance.
Salesforce Process Design & Optimization: Maintain & improve our overall Salesforce ecosystem by gathering requirements, designing scalable processes, and implementing solutions for business and technical challenges. Make processes easy and intuitive for our teams!
Cross-Functional Enablement: Act as the primary point of contact between Operations, Finance, Sales & Customer Success for all revenue systems-related initiatives. Partner with Finance to ensure billing, invoicing and cash collection data is accurate and easily accessible.
What You’ll Do:
Lead the technical design, optimization, and scaling of Salesforce CPQ & Billing.
Manage integrations and oversee other key revenue systems integrated with Salesforce such as Docusign, Salesloft, Marketo, Calendly and our app.
Manage, build and maintain workflows and processes (primarily leveraging Flows) to support custom solutions.
Perform data migrations.
Oversee the lifecycle management of users and licenses, including onboarding/offboarding, role assignments, profile and permission set configurations, and management of public groups.
Manage updates and upgrades to Salesforce infrastructure.
Deliver end-user training, documentation, and ongoing support to ensure adoption and effective use of Salesforce tools.
Oversee ongoing data hygiene practices, Salesforce configurations and implementations, and evaluation of new Salesforce releases/features.
Manage and mentor a small revenue operations team.
Partner with stakeholders to support revenue reporting, forecast accuracy, and strategic planning.
What We’re Looking For (Required Qualifications):
5+ years experience in Revenue Operations, GTM Systems, and/or Salesforce administration/development.
Experience working with Salesforce Sales Cloud, Service Cloud, CPQ & Billing.
Deep expertise in Salesforce and Salesforce CPQ & Billing (and related quote-to-cash systems).
Strong hands-on experience working directly with Salesforce CPQ, including product rules, pricing rules, bundles, and amendments.
Proficient in Apex, Flow Builder, and declarative Salesforce tools.
Strong understanding of SaaS business models, subscription billing, and revenue recognition principles.
Experience leading cross-functional projects and working with technical and non-technical stakeholders.
Excellent analytical, problem-solving, and communication skills.
Comfortable managing people while remaining highly hands-on with systems and tools.
A bonus if you have…
Familiarity with integrated tools such as Stripe, DocuSign, or Avalara.
Experience in a high-growth SaaS or technology environment.
Lillio Perks!
Flexible working arrangements; we are a remote-first company
Health benefits package includes medical, dental and vision
401K matching, and HSA contribution for US employees
Paid time off, including vacation, personal and volunteer days
A subscription to the mindfulness and meditation platform, Headspace
Opportunities for learning, mentorship and professional development
Ongoing team-wide and company-wide virtual social activities and success celebrations
Accessibility
Lillio is committed to inclusiveness, equity and accessibility. If you require accommodations at any step of the application or interview process, please indicate so under the "Accommodations Question" box on your application. Accommodations may include but are not limited to: alternative methods of communication, providing a detailed “what to expect”, or modified testing. Please note this list is not exhaustive and we are more than happy to discuss other accommodations as required.
Commitment to Diversity
Diversity, Inclusion and Belonging are central to Lillio's core values. Lillio aims to ensure we provide a safe environment for everyone to thrive while bringing their authentic selves to work. Our mission is to promote an inclusive work space for all employees through Education, Discussion, and Celebration of our differences. Embracing these differences while coming together with a common purpose is what makes our team extra special. Our focus on inclusion and belonging is activated in the day-to-day culture at Lillio through our Diversity, Inclusion and Belonging (DIBS) committee, our bi-weekly DIBS discussions, DIBS Slack community, D&I training and education, volunteer days, donation matching, and more.
Equal Employment
Lillio is an equal employment opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.
