Implementation Consultant
Remote (AU)
Product AU – Allied Health /
Full-time /
Hybrid
Lumary is a high-growth Australian healthtech company on a mission to revolutionise technology for the healthcare industry. We do this by developing solutions that support and empower service providers, working together to ensure better outcomes for people that need care. This commitment to partnership has been a key part of our success so far, and we are driven to continue evolving our products and our people so we can impact the healthcare community to thrive on a global scale.
Join Lumary and grow with us
- Well-established team working in nine cities across Australia, South East Asia, and the USA
- Our customer base includes contracts with 200+ enterprise and SME disability and aged service providers
- 25k+ people use our core platform every day, supporting 100k+ care recipients
- Be part of a team solving a global issue for a highly addressable market
- International growth means more opportunities as we expand our products into the USA and beyond
You will be working in an exciting and dynamic environment, with plenty of opportunities to develop your skills and make a meaningful contribution. While our culture is relaxed, we push ourselves to build innovative products and deliver a first-rate customer experience. You will find yourself quickly growing in your career, backed by a collaborative team that is open to new ideas and encourages everyone to bring their best selves to work.
About the role
In this role the Implementation Consultant will enable customer success and adoption through the setup of our Allied Health product to customer context. Salesforce knowledge is desirable but not essential in this role.
By joining Lumary as an Implementation Consultant, you will be part of an awesome start-up environment and work in an ecosystem of people who like to challenge themselves every day. Working in a start-up environment encourages you to continually think creatively to solve problems and strengthens your ability to respond to change and embrace emerging knowledge.
We take responsibility for what we need to do in order to achieve desirable outcomes. We don’t wait for others to tell us what to do, we sense what needs to get done and we proactively take action because we care about the impact our work has on others individually and as a team.
You Are Passionate About
- Learning and growing personally and professionally
- The future of work and the possibilities it can create
- Solving complex problems through holistic and system thinking
You Have Experience In
- Working in a Project environment whilst maintaining a product led focus
- Facilitating client conversations and answer support queries
- Work with the client and support them through implementation phase
- A desire to contribute to the development and optimisation of our implementation process
- You may have previously worked in the allied health sector or have an understanding of it
- You will find it easy to pick up and learn new technologies and may have worked as a Salesforce administrator
You Are Willing To
- Be vulnerable and learn out loud while you are helping others to learn
- Work in a scale-up environment where uncertainty and ambiguity is expected and normal
- Meet us where we are but also inspire and energise us to grow
You Value
- Building strong connections
- Being over doing
- Self-awareness
- Our values (No limits, Own It, Better together, Whole-hearted, Always growing)
Benefit of Working With Lumary
- Flexible working arrangements, remote work with option to work in our Adelaide or Sydney office
- Multiple learning invites which are happening now
- Access to a personal development plan and professional coaching
- Exposure to cutting-edge social technologies in an international scale-up environment
Working at Lumary
We are proud of the work we are doing and the team we have built so far.
Join us and be part of a team working together to do better. From the advanced products we build to our philanthropic work, we connect with the belief that what we do every day is positively impacting the lives of our community.
Our remote-friendly and flexible working environment means we encourage all applicants to apply, regardless of location. Talk to us and we can work it out.
If you are interested in working with us, but your experience looks a little different from what we identified, tell us why you think you are the right fit in your cover letter. We care about more than just your skills and look forward to learning about you.
At Lumary, we value diversity and believe in a culture of inclusivity, regardless of race, religion, age, gender identity, sexual orientation, physical or mental ability, or ethnicity. We are committed to building a welcoming workplace where everyone feels safe and respected.
The successful candidate will be required to undergo 'National Criminal History Check and Working With Children Check'
