Lumin Digital - Manager, Incident Response

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Experience (Manager, Incident Response)

1. Metrics-Driven Operations - How would you establish, track, and operationalize KPIs such as Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR) for incident response? Can you give an example from your past experience where metrics directly improved team performance?✱
2. AI and Automation Integration - How would you evaluate which incident response processes are the best candidates for automation, and what safeguards would you put in place to prevent over-reliance on automation?✱
3. Scaling for Growth - As the company grows year over year, incident response must scale to handle more alerts and clients without sacrificing quality. How would you design or adapt incident response playbooks and processes to ensure they remain effective at scale and support future 24/7 operations?✱
4. Advanced Readiness & Team Development - How would you balance investing in advanced tactics like threat hunting with ensuring your analysts are prepared for day-to-day incident response? How would you mentor and retain talent in this environment?✱

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U.S. Equal Employment Opportunity information (Completion is voluntary and will not subject you to adverse treatment)

Our company values diversity. To ensure that we comply with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment.

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